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Brickell Honda - Service Center

Miami, FL

4.1
2,597 Reviews

2,598 Reviews of Brickell Honda - Service Center

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August 28, 2020

Sam was wonderful and very helpful, he always goes above and beyond. I take all my Honda’s here and Sam always helps me out. More

by mariapun1795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samual
Aug 29, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

August 27, 2020

Excellent service. Above & beyond.Surpasses any Excellent service. Above & beyond. Surpasses any expectation. I am so glad I have my business to this dealership since not only their prices are so More

by jahp765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Oviedo & Orlando
Aug 27, 2020 -

Brickell Honda responded

Hello, We are very happy to hear that Miguel and Orlando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

August 27, 2020

Sam is a fantastic service rep. Always keeps me informed as the car is being serviced and advises me of any other services that may be needed. More

by JJA323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Aug 28, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

August 26, 2020

Service was fast and everything came out perfect. Only critique is they didn’t tell me anything at all about the car but overall fantastic. More

by Mari305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Santana
Aug 27, 2020 -

Brickell Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

August 25, 2020

Brickell Honda goes above and beyond when it comes to 5 star service. The place is immaculate, the employees Are so affable and the quality of the actual auto service Is top notch More

by HELEN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando / Jorge in sales. 5 stars for both
Aug 25, 2020 -

Brickell Honda responded

Helen, It's great to hear that Jorge and Orlando were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

August 25, 2020

Went with a battery issue and they replaced free for is was under 36 months. Service personnel were cool to deal with and the waiting area was very nice too. More

by AVALDESMARTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 25, 2020 -

Brickell Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

August 17, 2020

My service advisor Anthounette was amazing as was the service director curtis. I was treated with respect and they explained everything they were going to do. More

by cynthiaalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthounette and Curtis
Aug 18, 2020 -

Brickell Honda responded

Thank you, Cynthia, for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

August 17, 2020

My car service was due at this time. I was a little concerned with my safety because of the pandemic. Let me thank Miguel Diaz for his outstanding customer service as my service advisor. He offered car More

by MARIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Miguel Diaz
Aug 18, 2020 -

Brickell Honda responded

We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

August 17, 2020

great experience everyone were so professional will definitely recommend . Mario was veré professional and explain everything. Finance department was also very professional and helpful. overall everyon More

by wanda serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us, Wanda. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and the rest of our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

August 16, 2020

Samual Vidal thank you very much he is very nice I have 2007 Honda Civic lx car is like 13 years old I heard the dealer charges al little more $$. but it is worth it you know you are going to have right More

by eeverett18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Aug 17, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Samuel Vidal at Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

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