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Brickell Honda - Service Center

Miami, FL

4.1
2,648 Reviews

2,648 Reviews of Brickell Honda - Service Center

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May 15, 2020

Large stock of veh. With a great services assistance. The appoimemt for a service is easy to find and very convenient. The personal are frendly and profesional. More

by JUANABDUL2
Recommend Dealer
Yes
Employees Worked With
Sam serv. Advisor
May 16, 2020 -

Brickell Honda responded

Thank you for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

Carlos Caballero is very attentive to customers needs. He is always available and he is very knowledgeable in regards to car maintenance and repairs. Thank you great work. I appreciate everything. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero , Yonien Gonzalez
May 16, 2020 -

Brickell Honda responded

Hi Alex, We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

Used the dealer for service. Excellent customer service. My service associate assigned to my case was extremely helpful. I did not buy my car at brickell Honda but I will make sure I go there for service More

by rmesa36
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo
May 16, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

very disapointed!!!!! had bad experience when was sold a service policy that I was told would cover all maintenance only to find out later that it only covers oil changes a More

by ll0
Recommend Dealer
No
Employees Worked With
dont re-call person who sold me the policy in finance but i am sure you can find .
Jun 01, 2020 -

Brickell Honda responded

Hi, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

May 14, 2020

Service during social distancing Great support from Sam during the service on this complex time. Thanks for your support and great service. Will return soon with my honda civic. More

by LEGONZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

May 07, 2020

Horrible experience with Samuel (service dept), extremely rude will not go back to service my car to this leader ever, many other places closer to Kendall, a loyal customer means nothing to this employee More

by mamma
Recommend Dealer
No
Employees Worked With
samuel
May 24, 2020 -

Brickell Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Prompt arrangements were made for service appointment with timely pickup and delivery. Caution with cleanliness and social distancing. I was Very pleased with the results More

by LINDALOTT1711
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo in service. Jose the driver
May 06, 2020 -

Brickell Honda responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Worst experience!!! They took out a piece of my food handle and did not replace it !!!!!!! I want it fixed as soon as possible please More

by JANICE2
Recommend Dealer
No
Employees Worked With
Jorge Carta
May 22, 2020 -

Brickell Honda responded

Thank you for this feedback, Janice. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Excelente trabajo y sevicio el q me dio el. compañero Rene Garcias, sali contento del dealer porq me lleve el carro q queria tener, gracias por todo More

by Luisdani1992
Recommend Dealer
Yes
Employees Worked With
Rick Barraza, Emil Kasumov, Rene Garcia
May 05, 2020 -

Brickell Honda responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rene and the team and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

May 03, 2020

I brought my car on time and they have finished it in time. They are nice and welcoming staff. I am still need time to judge if there maintenance work is good or not. More

by Ahmed
Recommend Dealer
Yes
Employees Worked With
Munoz
May 03, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

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