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2,595 Reviews of Brickell Honda - Service Center
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November 20, 2019
Service with a smile and purpose. I had booked a regular A Service pack with my app and when I got to the dealer even though it was not schedule with my usual service personal he took I had booked a regular A Service pack with my app and when I got to the dealer even though it was not schedule with my usual service personal he took the time to go out and great me and say hello. He said he would check and follow up on my service call. I t resulted I needed also to aline my vehicle and he told me and took care of It. I tell you the service that Samuel Vidal offers exemplifies how service should run in all dealers or shops. He make me feel confident that I am doing the correct thing and gets it done ASAP. Once again you prove that you are the best. More
by CARLOSPEREZ2
Verified CustomerEmployees Worked With
Samuel Vidal
November 20, 2019
Tire Service They offer lyft so you don't have to wait hours in the lobby. John was kind and courteous. Lazara was my salesperson, also recommend her. They offer lyft so you don't have to wait hours in the lobby. John was kind and courteous. Lazara was my salesperson, also recommend her. More
by LAURENWILLIAMS
Employees Worked With
Emil Kasumov, Lazara Chang
November 20, 2019
Very helpful and friendly Very fast service and friendly, they said two hours and it was ready sooner, i got there late and they didn’t have a problem with it. Very fast service and friendly, they said two hours and it was ready sooner, i got there late and they didn’t have a problem with it. More
by Maolocascio
November 19, 2019
Amazing customer service As soon as I stepped in the service center Samuel Vidal greeted and took care of me. He was very helpful and provided great customer service. Every ti As soon as I stepped in the service center Samuel Vidal greeted and took care of me. He was very helpful and provided great customer service. Every time I come and get my car maintenance I always ask to be helped by Samuel and I always leave the service center satisfied More
by JUNIOR4909
Employees Worked With
Samuel Vidal
November 19, 2019
Many bad experiences I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started drivi I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started driving and because I drove just a mile away had to pay $250 for it, they took the coins and some gums from the car, missed a valve cap and don’t give car wash. That’s services but sales is not too far behind!!! More
by Roger
Employees Worked With
Susan Santana
November 18, 2019
Disappointing car service experience. Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, Wh Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, When I got there car not cleaned, all I got where excuses, no offers to clean car. Very disappointing! More
by becky_hope
Employees Worked With
Don’t know
November 18, 2019
Efficiency Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention. More
by Magdalena Brave
Employees Worked With
Antoniette
November 16, 2019
Miguel Diaz Excellent customer service.. Todo el servicio fue de lo mejor,full atentos y dejaron mi carro limpio..y eso es muy importante para mí .. Los recomen Excellent customer service.. Todo el servicio fue de lo mejor,full atentos y dejaron mi carro limpio..y eso es muy importante para mí .. Los recomendaré para con mis amigos.. More
by COOPERATIVA1111
Employees Worked With
Miguel Diaz
November 15, 2019
Always great service! Everyone is always attentive. Sam is the best. He tries to help me to his best ability. Jose the driver very courteous. Overall always a great experie Everyone is always attentive. Sam is the best. He tries to help me to his best ability. Jose the driver very courteous. Overall always a great experience! More
by MONICAN1022
Employees Worked With
Sam at service
November 14, 2019
Glad to have it Quick and efficient. Very kind customer service and made me feel they knew what they were doing. I do wish there was a carwash atleast for the exterio Quick and efficient. Very kind customer service and made me feel they knew what they were doing. I do wish there was a carwash atleast for the exterior during the service. But aside from that pretty great. More
by minditaylor2
Employees Worked With
Vladimir
