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Brickell Mazda

Miami, FL

4.6
1,900 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,900 reviews

June 21, 2025

Took my Mazda for service and was treated well. I was sent a video of what was done to my car and was impressed! More

by DAMPIERRULES
Recommend Dealer
Yes
Jun 21, 2025 -

DAMPIERRULES responded

Great customer service provided by Juan Cil when I took my Mazda CX50 for the first service, oil change and filter plus Tire rotations.. Brickell Mazda is a very good dealership!

June 20, 2025

I am very grateful for the service and the solution that Mr. Victor gave me. He always answered me, guided me, and helped me. I felt like I was calling my home. He was always attentive, very professional, a More

by GLORIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Unfortunately, I had a bad experience with the financier who helped me. The process wasn't explained properly. If it weren't for the salesman and the girl who served me at the front, I wouldn't have taken t More

by Hector Hurtado
Recommend Dealer
No
Employees Worked With
Mr Jorge Amore
June 18, 2025

Very disappointed with the my last experience. I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to u More

by Rigel.Montiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eros Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Brickell Mazda responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience and the frustration it caused. This is certainly not the level of service we aim to provide. Your concern about the recommendations made during your inspection and the issue with your vehicle’s cooling system are serious matters. I completely understand how upsetting it must be to leave with more problems than when you arrived. Please know that upselling is never our intention, we aim to inform our customers of potential issues based on our technicians’ assessments. That said, if anything felt unclear or unnecessary, we sincerely apologize. We would appreciate the opportunity to review your visit in detail and learn more about what happened. Your feedback is vital in helping us improve, and I would like to personally look into this to ensure it’s addressed appropriately.

June 16, 2025

Great service as usual! Excellent communication, awesome customer service and efficient pick ip and delivery! More

by STEFI2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Punctual and professional always courteous concierge service Okay All right Fabulous Attentive to detail Wow More

by Dr.karlrayan
Recommend Dealer
Yes
Employees Worked With
Javier
June 15, 2025

Victor is always friendly and knowledgeable . I am glad he is my advisor! Thanks Victor for your superb service. More

by KARENVERONICA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Sales force answered all my questions. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. More

by MARTI4EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I lease my second Cx50 with Jeannette, the service was amazing she focus on what you need most More

by MARCELMURGA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

He was very patient and kind and explained everything really well Professional, caring, efficient and nice More

by IBENDITTE
Recommend Dealer
Yes
Employees Worked With
Juan
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