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Brickell Mazda

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,875 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,875 reviews

November 01, 2023

My experience was excellent Jorge Amores made possible to get my car. Oliver's work was amazing. Am very thankful to have them as a team to get my Mazda. More

by AISKELPETRASH
Recommend Dealer
Yes
Employees Worked With
Jorge Amores
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October 27, 2023

Wonderfull service , the only issues is the interest rates, for the rest is it ok More

by IHOSVANI2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Valdes
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October 25, 2023

Victor Leiva nos brindo una atencion de primera. Siempre me mantuvo informado sobre los servicios necesarios y costos. Nos dio las recomendaciones necesarias para mantener mi vehiculo en perfecto es More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Location service department is Amazon. Service start attentive and service was fast at the end explained video a inspection More

by ANTONIO.MARINELLI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Velazco
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October 23, 2023

Like always, Eros shows his professionalism and high level of customer service. Thank you for your business More

by jorge_wickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2023

Muy amable siempre Victor Leiva muy profecional . Felicidades por tener un trabajador como el👏👏👍 atencion de primera More

by MMEDERO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2023

Making an appointment on line was easy. Pleasant employees with quick and reliable service. Waiting area was clean. More

by DESOTOMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2023

Eros always provides great customer service and makes sure to have the service done fast so you have your car back in a timely manner. More

by DJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2023

Very clean but personal was clueless of what’s going on and the waiting time for an oil change was ridiculous even with an appointment also it looks like they went to lunch in my car cause the front and es More

by PLOJDO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Oct 18, 2023 -

Brickell Mazda responded

We're truly sorry to hear about your recent experience, This is not the level of service we aim to provide, and we appreciate your feedback as it helps us improve. We are investigating the issues you raised with our team to ensure that the waiting times are reduced and that our staff is better informed about our services. As for the cleanliness issue you mentioned, we take this very seriously, and we will take steps to prevent such incidents in the future. If there's anything specific you'd like to discuss or if you'd be willing to give us another chance to make things right, please don't hesitate to reach out to our customer service team at service department. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

October 18, 2023

Excellent customer service by all. Immediate response to support assistance with the technology part of the vehicle. More

by RICKNSTELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norland and two of his managers.
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