Brickell Mazda - Service Center

Oil Change & Tire Rotation Maintenance I brought in my car for the complimentary oil change and tire rotation service. I was greeted by Eros Cruz who was the service representative who I ha I brought in my car for the complimentary oil change and tire rotation service. I was greeted by Eros Cruz who was the service representative who I had made the appointment with a few days prior. The car maintenance was completed in 1.5 hours, which seems proper considering the oil change, tire rotation, air filter change (which was suggested) as well as the always included car wash and vacuuming. The only drawback to the visit was finding out that the agency adds on a 2.5% surcharge when you make a payment with a credit card. Who normally pays with cash or a debit card? Most people use credit cards as their preferred form of payment. That surcharge should be waived for the client and absorbed by the dealership. Other than that, the waiting area is always clean as is the cafeteria where you can go get a complimentary beverage while you wait for your vehicle. Overall, it’s a good experience at the service center of Brickell Mazda. More

Jeannette Rodriguez was excellent! She did every fast and the negotiation was done quick. She was friendly and very helpful. I will definitely recommend this dealership and her. the negotiation was done quick. She was friendly and very helpful. I will definitely recommend this dealership and her. More

Great service whit valet simple service to pick up the car to make the service. They picked up the car at 12.30 and returned on the same day. simple service to pick up the car to make the service. They picked up the car at 12.30 and returned on the same day. More

The service here was awesome!! Eros was so helpful with getting my vehicle ready on time!! Also super happy about the price and thanks for cleaning my car. getting my vehicle ready on time!! Also super happy about the price and thanks for cleaning my car. More

Great service over all. They take great care and consideration of their customers! Really loved the option of having my car and loaner dropped off to me at home during COVID 19 consideration of their customers! Really loved the option of having my car and loaner dropped off to me at home during COVID 19 More

It was great that they came and picked up the car for service and dropped it back off when they were done 😊 . It was very good I like the service they provided service and dropped it back off when they were done 😊 . It was very good I like the service they provided More

Excellent service. They picked up and delivered the car right to my house. Work was comprehensive and well done. Car was vacuumed and cleaned. Will use them again right to my house. Work was comprehensive and well done. Car was vacuumed and cleaned. Will use them again More

I got battery replaced under warranty, I got to wait and drink some coffee while waiting. I would highly recommend doing your services on your vehicle at this location. drink some coffee while waiting. I would highly recommend doing your services on your vehicle at this location. More

Excellent service and courtesy, waiting time was perfect. Location is amazing. Hours to do service have enough options. Installations is very good. Fast and quality services. Location is amazing. Hours to do service have enough options. Installations is very good. Fast and quality services. More

Thank you for helping me with my service as a health care provider. Exceptional service and care of my car. Always kept me up to date. provider. Exceptional service and care of my car. Always kept me up to date. More