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Brickell Mazda - Service Center

Miami, FL

4.7
1,147 Reviews

1,147 Reviews of Brickell Mazda - Service Center

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March 25, 2020

5,000 miles service & warranty work Took my vehicle in for 5,000 miles service and an issue with the Audio/NAV panel. It took less than 1 and 1/4 hours in order to complete all the ta More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Mar 25, 2020 -

Brickell Mazda responded

Luis, Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad to hear that Eros Cruz was able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 24, 2020

Great service and prompt communication Everything was done on time and up to my expectations. Looking forward to coming back again for my next service. More

by ROLANDO.ROJAS
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Mar 24, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com.

March 24, 2020

Eros Cruz very nice and everyone was very helpful. Everyone was very attentive and courtesy. I will recommend to friends and family. The dealership was clean. The communication was excellent and servic More

by lv14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bustillo, Eros Cruz
Mar 24, 2020 -

Brickell Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 24, 2020

I took advantage of the pick up service this dealer offer to serviced my vehicle. I would recommend this to anybody because they provided me with excellent service More

by rzd18
Recommend Dealer
Yes
Employees Worked With
Eros, William
Mar 25, 2020 -

Brickell Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our pick up service here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 23, 2020

Taking your car to your dealer is always the best solution to your problems. I knew of my cars issue via google and of the estimated cost, the dealer confirmed the issue, but they went above and beyo More

by BTC2646
Recommend Dealer
Yes
Employees Worked With
Eros
Mar 23, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled to hear that the team went above and beyond to assist you. Thank you for choosing Brickell Mazda, please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 21, 2020

Great experience working with a professional who listened to what we were looking for and sorted out exactly what we we needed. Would highly recommend! More

by ELIZABETHART21
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 21, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 17, 2020

Very efficient work. People there helped me in no time. Very grateful with Richard. They even gave me coffee. Thank you so much for the great work. More

by JERRY.WILLIAM94
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 17, 2020 -

Brickell Mazda responded

Jerry, We are very happy to hear Richard provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

March 16, 2020

Service advisor Eros Cruz is extremely helpful, knowledgeable and professional. Highly recommend him and Brickell Mazda Service! Never had an issue and the staff is very friendly. More

by AFERNA49
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Mar 16, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again. Sincerely, Richard Bustello, GM richard.bustillo@brickellmotors.com

March 13, 2020

Very good service, Hansel was very pariente and committed with his client. I recommend him and the financial person who support the transaction in every moment More

by VRPELICANO
Recommend Dealer
Yes
Employees Worked With
Hansel,
Mar 13, 2020 -

Brickell Mazda responded

We are very happy to hear that Hansel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustello GM richard.bustillo@brickellmotors.com

March 12, 2020

El servicio fue excelente los recomiendo a un 200 % y mi carro un sueño. Los empleados muy serviciales y jamnette conoce muy bien los autos, todo fue excelente More

by PESSAGNO
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yannett
Mar 12, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustello, GM richard.bustillo@brickellmotors.com

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