1,169 Reviews of Brickell Mazda - Service Center
Great service Very well organized from appointment set up to car delivery. Very please with professionalism, communication process and updates. Also very helpful Very well organized from appointment set up to car delivery. Very please with professionalism, communication process and updates. Also very helpful to have Lyft Rides to and back from office. Service is very good and well priced. More
Mazda CX-5 12K Miles Service Eros Cruz is by far the most professional service advisor that I have dealt with. Very polite and knowledgeble with superb customer service skills. Gr Eros Cruz is by far the most professional service advisor that I have dealt with. Very polite and knowledgeble with superb customer service skills. Great overall service experience. More
Great service. They even order a lyft for you while you wait for your car! I worked with Eros and he was awesome. Very honest and professional. Thanks for everything! wait for your car! I worked with Eros and he was awesome. Very honest and professional. Thanks for everything! More
Amazing staff! Great service! The service department is amazing and their customer service is unbeatable! I’ve gone various file for service and each time I am amazed by their staf The service department is amazing and their customer service is unbeatable! I’ve gone various file for service and each time I am amazed by their staff and their genuine care for their customers! Special thanks to Richard for taking care of us! More
Excellent service Overall great experience. Eros was very attentive and professional. He provided me with all the information I requested. I barely had to wait a couple Overall great experience. Eros was very attentive and professional. He provided me with all the information I requested. I barely had to wait a couple of minutes to be attended. More
great the service was excellent. all the persons were very nice, friendly and helpfully. The place was clean and very well organized. I think that two ho the service was excellent. all the persons were very nice, friendly and helpfully. The place was clean and very well organized. I think that two hours to complete all services is a little bit excessive. In general, customer services are very good. More
First time service since purchase The service given by Richard B. was impeccable. He advised and explained what service was needed to continue to maintain vehicle. A Lyft car was prov The service given by Richard B. was impeccable. He advised and explained what service was needed to continue to maintain vehicle. A Lyft car was provided after dropping off and when it was time for pickup. Additionally, he was personable and friendly. Highly recommend purchasing a vehicle from Brickell Mazda, as well as, using their service department to maintain the life of your vehicle. More
Battery Luis Paenz and Julio are the best. Very professionals both of them Very quickly , they explain me everything, they help me out of time of his wor Luis Paenz and Julio are the best. Very professionals both of them Very quickly , they explain me everything, they help me out of time of his work ( Luis ) aún issue that I had Then Julio help always with a smile. More
Great service They took care of me from the moment i parked my car. It didn’t take too long either, and any questions I had were answered. They took care of me from the moment i parked my car. It didn’t take too long either, and any questions I had were answered. More
Took good care of me Brought car in for routine maintenance. Provided Lyft service to and from work. Work was completed in timely fashion. Did not have to wait much. Pleas Brought car in for routine maintenance. Provided Lyft service to and from work. Work was completed in timely fashion. Did not have to wait much. Pleasant staff. Eros Cruz did a great job. More