Brickell Mazda - Service Center

Take too long Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick up my car after 5pm. Poor customer service I was ignore by the entire staffing for 1 hr until I started complaining. More

Excelent service. Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-goin Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-going work and updates. More

Great service Brought my car for its first maintenance service, which was free for the first time. I dropped it off they offered me a Lyft to and from home at no co Brought my car for its first maintenance service, which was free for the first time. I dropped it off they offered me a Lyft to and from home at no cost to me. Called me when the car was ready. Oil change and tire rotation was done plus a car wash. Everyone was nice and helpful at the service center. More

No pressure, straight-fwd service Staff was very nice from minute I rolled in. Very pleasant and professional atmosphere. They also got the work done on the car pretty quick! Staff was very nice from minute I rolled in. Very pleasant and professional atmosphere. They also got the work done on the car pretty quick! More

Amazing experience ! I had broken down in pompano somewhere and Mazda had a prompt response with towing me and fixing the issue under warranty immediately I was extremely I had broken down in pompano somewhere and Mazda had a prompt response with towing me and fixing the issue under warranty immediately I was extremely satisfied with my experience More

Excellent attention. Good attention the service was fast amazing service. And good location. Fast appointment. I got a summary of all the services done on the car. Good attention the service was fast amazing service. And good location. Fast appointment. I got a summary of all the services done on the car. More

Service of my CX9 Customer service was well and professionally conducted. Attentive and professional staff made the experience a pleasant one. All technicians were well Customer service was well and professionally conducted. Attentive and professional staff made the experience a pleasant one. All technicians were well prepared to respond to my inquiries and performed an excellent job. More

Great service end to end! Brickell Mazda service was easy to schedule, friendly and thorough. I felt like a valued customer throughout the process. I appreciated them team taki Brickell Mazda service was easy to schedule, friendly and thorough. I felt like a valued customer throughout the process. I appreciated them team taking my vehicle early, getting me to work via Lyft, and then making the pickup process easy too. More

Great The service advisor was very professional and helpful. Great guy made me very happy to be there. I would always return for any service I need The service advisor was very professional and helpful. Great guy made me very happy to be there. I would always return for any service I need More

Too long of a wait I took car in for oil change and part replacement on a recall and they took sooooo long to do this simple tasks I am not at all encouraged to come bac I took car in for oil change and part replacement on a recall and they took sooooo long to do this simple tasks I am not at all encouraged to come back. 3 hours they took, the manager inside the office was very nice and courteous but the mechanics were taking their time I could tell they were being lazy on purpose More