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Brickell Mazda - Service Center

Miami, FL

4.7
1,173 Reviews

1,173 Reviews of Brickell Mazda - Service Center

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May 30, 2020

Excelente Dealer , Richard Barquero es un excelente Excelente Dealer , Richard Barquero es un excelente Service Adviser siempre amable en cada servicio bien profecional y bien honesto en su trabajo por More

by klauenrike
Recommend Dealer
Yes
Employees Worked With
Richard Barquero
May 31, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 30, 2020

Thanks to Richard,for all the help that beyond my expectations, really have more knowledge, so you don't need to worry about doing service in mazda, ask for Richard. Very recommended. Thank you very More

by Han
Recommend Dealer
Yes
Employees Worked With
Richard
May 31, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Richard did the best service was honestly informative and will be the reason why I come back for my next service appointment . Thank you for your exceptional service Richard! More

by Alexmartinez
Recommend Dealer
Yes
Employees Worked With
Richard Baquero
May 31, 2020 -

Brickell Mazda responded

Hi Alex, It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Eros is the best! Happy to own a Mazda with this service! I'm more than happy to have Eros as my Service representative. He is always taking care of anything I need and making sure my car is always ready on t More

by paola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
May 31, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with Eros and the rest of our service team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Richier gave us an incredible service and welcome as soon as we met. When we left the new car to get it fix, Richier made sure we're informed of what was going on at all times. not only did he gave us an exc More

by nachohernando
Recommend Dealer
Yes
Employees Worked With
Richier
May 31, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

They provided excellent and impecable customer service throughout the entire process of servicing my car. The pick up service they offered was timely and extremely convenient. My service advisor Eros was More

by jlopezcasanova
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros
May 31, 2020 -

Brickell Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 28, 2020

Aeros was very professional and kind. Would recommend highly for service on Mazda vehicle. He made it easy as the car was picked up and fixed in a short time. More

by leyzafb
Recommend Dealer
Yes
Employees Worked With
Aeros
May 29, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 28, 2020

They were nice, but they couldn’t take care of the recall service😞, I think , it can be fix, since it is a electric problem! More

by JFMARQUEZ14
Recommend Dealer
No
Employees Worked With
Mario Murgado JR
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Brickell Mazda responded

We're sorry that you didn't have a completely satisfying visit. Please contact us directly so we can get to the bottom of this and see what we can do to resolve the issue. Regards, Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 27, 2020

They attended me right away when I arrived, I had the appointment and they offered him something to drink. I went out and they told him when I was ready More

by PIRAMIDE105
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Brickell Mazda responded

Hello, Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 27, 2020

Very friendly and helpful. Eros tried his best to get me my car in a timely manner. I started off a little worried but he did great job at the end. More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
May 27, 2020 -

Brickell Mazda responded

Hello Kathy, Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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