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Bright Bay Lincoln

Bayshore, NY

Overview
Reviews
Vehicles
4.5
117 Reviews
As a family-owned and operated dealership for more than 55 years, we're committed to serving our community with integrity, dedication, and an exceptional car-buying experience. When you choose us, you're choosing a dealership that values every customer as part of our extended family.
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1174 Sunrise Highway

Bayshore, NY

11706

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Showing 117 reviews

August 07, 2025

Service was good. Had to get a loaner car and they had one ready. I was able to drop off my car and get to work on time without delay. Service was performed in the ti More

by AUNTIPASTA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Hoyt
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Aug 07, 2025 -

Bright Bay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bright Bay Lincoln, we look forward to having you as a valued customer for many years to come!

August 05, 2025

I have had the same issue each time I have had it serviced since I purchased this car. It’s frustrating. They claim to fix it and when I get it back, it’s still not working properly. This will be the More

by morgan2899
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice
Report | Print
Aug 08, 2025 -

Bright Bay Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 04, 2025

Rose was knowledgeable and very easy to work with. Everyone I came in contact with was very professional. Love my Corsair! More

by mary98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose St. Pierre and the finance guy.
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Aug 04, 2025 -

Bright Bay Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Bright Bay Lincoln!

August 04, 2025

They have been chronically unable to fix my car’s issues, and have (over)charged me repeatedly for non-solutions. More

by NDESENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Allen
Report | Print
Aug 07, 2025 -

Bright Bay Lincoln responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 03, 2025

They didn’t solve the problem and they’re not honest about diagnosing problems with the vehicle More

by SALEMAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrin Hoyt AND Janice Allen
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Aug 07, 2025 -

Bright Bay Lincoln responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 02, 2025

I have brought my Lincoln in several times since 2023 with constantly deflating tires. Purchased new tires with the dealership twice in that time frame with no resolution. Finally I was told the issue wa More

by NDESENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Allen
Report | Print
Aug 06, 2025 -

Bright Bay Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2025

Rose was very knowledgeable and not pushy. That kept me coming back and ultimately purchasing. More

by missbonnie146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose
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Aug 03, 2025 -

Bright Bay Lincoln responded

Here at Bright Bay Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 31, 2025

Easy to schedule and they were helpful and friendly. The drop off was canceled by me but the pick went smoothly More

by BETHCOSTANTINO14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Allen
Report | Print
Jul 31, 2025 -

Bright Bay Lincoln responded

Thanks for sharing about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

July 31, 2025

Friendly staff and waiting room very comfortable and clean. Took as long as I had been More

by HELLER747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Jul 31, 2025 -

Bright Bay Lincoln responded

Thanks for sharing about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

July 30, 2025

Frank and the finance person were both wonderful to work with. Love my new truck! More

by Lisa Roselli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Finance guy
Report | Print
Jul 30, 2025 -

Bright Bay Lincoln responded

Thank you for choosing Bright Bay Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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