Brighton Motors

I called to inquire about a letter and the first girl I talked with said she had to transfer me to another girl who could answer that question ... IT WAS THE SAME GIRL!! The voices were the same!! They thi talked with said she had to transfer me to another girl who could answer that question ... IT WAS THE SAME GIRL!! The voices were the same!! They think we are idiots!! DO NOT GO HERE!! I agree with all the others. They should be shut down! We all should contact the State of Michigan regarding them! More

They present themselves as a loan company on craigslist (consumer auto group)offering used auto loans that are no money down ect... They will tell you, you can get a loan from them and buy a used vehicle f (consumer auto group)offering used auto loans that are no money down ect... They will tell you, you can get a loan from them and buy a used vehicle from any dealer or private party you choose to buy from..However its a trick..When you get there its a shoddy Suzuki dealer with a lot full of junk & They want to sell you a $2500 car for $6000..Do not waste your time driving all the way to thier location.....BEWARE LIES LIES LIES..read other reviews on the internet before you bother even calling this place.. More

This dealer needs to loose their license before they hurt someone. they do not have a clue what they are doing. my car was in several times for a safety issue. yet they refused to repair the problem. These someone. they do not have a clue what they are doing. my car was in several times for a safety issue. yet they refused to repair the problem. These people even refused to repair a vehicle purchased from their dealership under Warranty. GO anywhere else and save yourself a headache. More

Mike Cizmar and Tom MacDonald are the WORST car salesman I've ever had the misfortune of dealing with. They are both extremely unprofessional, unscrupulous and are major game players. They are also very i I've ever had the misfortune of dealing with. They are both extremely unprofessional, unscrupulous and are major game players. They are also very immature and rude in their correspondence. A couple examples: I was told by Mike that he would give me a $200 "finders fee" if I sent him the names of any dealers that had car deals that beat theirs. I found two that did. I drove a car at a competitor's dealership that was priced thousands less than the same cars at Consumer's Suzuki. When I asked Mike Cizmar for my finder's fee, he responded that he wasn't going to pay me unless I actually bought the other car and sold it to him! I think he wanted it done this way so he could then sell the lower-priced car to someone at thousands more than the original dealer was selling it. Tom MacDonald agreed with Mike that I didn't earn the finder's fee because I needed to do more than just find the car, but I needed to purchase it for them so they could sell it at a major profit. Can you believe this? They both told me the car probably didn't exist for such a low price, yet I had just driven the car at the other dealership and had the low price in writing. They accused me of lying and referred to the other dealership as "small time" and again suggested the MUCH lower priced car probably didn't even exist. I received a dozen rude and condescending emails from both Mike Cizmar and Tom MacDonald over the course of just one day in which they belittled me and told me they weren't going to send me any money, even though I had done exactly what Mike Cizmar had asked. They went back on their word to me and treated me the complete opposite of how a customer at a decent and ethical dealership would be treated. I wouldn't buy a paper clip from Mike or Tom, let alone an automobile. My advice is to STAY AWAY from Consumer's Suzuki of Brighton. More

I went to this dealership through the advice of a 3rd party car financing website. They offered me what seemed to be a very attractive loan offer for someone who has a little bit of bruised credit. I a party car financing website. They offered me what seemed to be a very attractive loan offer for someone who has a little bit of bruised credit. I agreed to go to the dealership and get the process started, and after a very promising initial meeting, I was offered a 2007 Suzuki Reno. The sticker was 15,095, but since we were at the end of the model year, they agreed to knock 1500.00 off the price, combining that with 500.00 in military discounts and another 1000.00 down on the car, with a 300.00 trade in value for what I currently drive. In total, 3300.00 was going to be knocked off the price, bringing the total to be financed to 11,795. I was happy, though I should have noticed something was amiss when Carol tried to get me to take the car that very day. I told her I was waiting on the 1000.00 down payment, and that it would take a week to get it, so she agreed to wait until the following week to take delivery. The time came to take delivery, and after providing all the paperwork they asked for up front, and taking into account that "Robin", my contact for the bank I was going to get this loan through, had informed me that the highest interest rate given for this kind of loan through them was 18%, I had figured that I was going to get a very managable payment. I guess I was wrong, because even at 72 months, the monthly payment they offered me was 354.00 a month...354 dollars, on 11,795 financed...is insane, and come to find out after consulting others on the matter, ILLEGAL. They were going to charge me well over 24.99% interest, which in this state is illegal. When I expressed my displeasure with this arrangement, Carol and Mike were very rude and made me feel like this was the best I was ever going to do, and that I would be an idiot not to agree to their terms. I left the dealership and didn't hear anything from anyone for a short while. A couple of weeks later I was contacted at work by someone who claimed to be from Bank Of America, and he introduced himself as Tom McDonald. He told me that he could help me with an auto loan and that the only thing I'd need to do was call this other bank and have them close the open offer of financing because it was still showing as a current open loan. I told him I would do just that and would call him after the long Labor Day weekend. That's just what I did, I wrote "Robin", asked that the loan be closed, and called "Tom" back, with the 800 number he had given me. What do you think I got when the line picked up? "Consumers Suzuki, this is Jenny, how can I help you?" These people are so hard up for a sale, they would pose as members of reputable banks just to get you in the showroom. Don't do business with these people. They will end up making your current financial situation all that much worse. More