Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brighton Motors
Brighton, MI
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 101 reviews
October 19, 2023
I do NOT trust this dealership. I was lied to , delivery was 4 hrs late, wrong tires. The $900 dealer prep is robbery. I should have ran when I saw 4 BBB complaints VERY sorry I di I was lied to , delivery was 4 hrs late, wrong tires. The $900 dealer prep is robbery. I should have ran when I saw 4 BBB complaints VERY sorry I did business with this company. More
by bytor53
Verified Customer
Helpful October 19, 2023
My vehicle was not inspected at all, unsafe for the road due to missing right front locking bolt for tie rod end that popped out of place while pulling into gas station. Good thing I wasn’t on the highway o due to missing right front locking bolt for tie rod end that popped out of place while pulling into gas station. Good thing I wasn’t on the highway or it might have fatal, luckily I’m a mechanic and fix my own vehicle. More
by phendrickson3
October 15, 2023
Everyone is very friendly and made the purchasing process easy. The only complaint I have is that when I took delivery the gas tank was completely empty (low gas light on) so the very first stop was the gas easy. The only complaint I have is that when I took delivery the gas tank was completely empty (low gas light on) so the very first stop was the gas station. More
by landgrafj11
October 07, 2023
Everyone is cool never had a issue that could t be fixed they made sure I had a good car to get back and forth with my daughter so I'm happy Will was my person I worked with as well as both mgrs I don't kno they made sure I had a good car to get back and forth with my daughter so I'm happy Will was my person I worked with as well as both mgrs I don't know they name but they both was great More
by davonkameron7479
Employees Worked With
William
October 06, 2023
Poor communication. They ran my credit and then just sold the vehicle they ran my credit for. Beware the bait and switch techniques They ran my credit and then just sold the vehicle they ran my credit for. Beware the bait and switch techniques More
by austinalexandur
Employees Worked With
Not David. Tim Shipp , David Livermore
September 26, 2023
Tom did a fantastic job of getting thru the paperwork in record time. Staff was professional, courteous, and efficient. I'm happy with my GMC Acadia. record time. Staff was professional, courteous, and efficient. I'm happy with my GMC Acadia. More
by uconcepts2020
Employees Worked With
David Livermore
September 26, 2023
Thomas was great, he was willing to take the time and find a truck that fit my specific wants. He offered no pressure help, while being friendly and willing to help. find a truck that fit my specific wants. He offered no pressure help, while being friendly and willing to help. More
by mdew222
Employees Worked With
Thomas
