Brilliance Honda of Crystal Lake

The mind set that I had when I step in the dealer was solid and unchangeable. I had gotten approved from my lender with an interest rate that was so high most people would turn down, but I didn't have an solid and unchangeable. I had gotten approved from my lender with an interest rate that was so high most people would turn down, but I didn't have any other choice at the time. When I visit the dealer and was in the process of test driving the car I wanted, I mention my situation to Max Ring. I told him I didn't want to run another credit check because I already had gotten approved for a loan. Max mention that if could get three or four points off the interest, wouldn't I be happy? I told him xxxx yes! Well thats exactly what the team at Brilliance Honda did. I left in my new car with the interest rate so much more lower than what I had walk in. Best advice I can give, don't be afraid when someone offers the extra help. More

The service here was phenomenal, no one was pushy or pressured me into any test drives. the salesman was knowledgeable about the product which was helpful in my decision and cleared up any questions I h pressured me into any test drives. the salesman was knowledgeable about the product which was helpful in my decision and cleared up any questions I had. I felt very good about my purchase and was very happy upon leaving the dealership. I ended up with the perfect car for me. More

We went to Brilliance Honda of Crystal Lake, IL on Sat Jan 11, 2014 and our salesperson was Fred Homer. I can't tell you how happy we were with Fred, he took his time with us and we never felt rushed. The Jan 11, 2014 and our salesperson was Fred Homer. I can't tell you how happy we were with Fred, he took his time with us and we never felt rushed. The dealership closed at 6pm but Fred and staff stayed until 8pm when we finished up everything. Dan Schmidt the business manager made signing the papers so easy and explained everything we were signing and again never felt rushed. If you are looking for new or used I highly recommend you stop by and see Fred Homer and I hope you to will have a wonderful experience like me and my family had. If you have kids they have a great little nook for them and they even provided coloring packets for them. The Gallo Family More

We liked Max from the start. He was friendly without being pushy and worked to get me a great deal! I will definitely recommend this dealership to my family and friends! being pushy and worked to get me a great deal! I will definitely recommend this dealership to my family and friends! More

Overall I had a good experience on my purchase of a 2005 Honda civic max the salesman was very nice and friendly I would go back and buy my next car for sure at brilliance Honda in crystal lake Honda civic max the salesman was very nice and friendly I would go back and buy my next car for sure at brilliance Honda in crystal lake More

Our salesman, Max Ring, was great. He never once said "let me go check with my manager or any such BS." It was the most stress-free auto purchase we've ever had. We left feeling good about the car and th "let me go check with my manager or any such BS." It was the most stress-free auto purchase we've ever had. We left feeling good about the car and the deal. We would highly recommend Brilliance Honda if you're looking to buy a car. More

Our family has purchased 4 vehicles from Brilliance Honda of Crystal Lake. We all have been very satisfied with Brilliance--especially with Max Ring, who has sold us the vehicles purchased from Brilliance. of Crystal Lake. We all have been very satisfied with Brilliance--especially with Max Ring, who has sold us the vehicles purchased from Brilliance. Max is personable, knowledgeable, and easy to work with. He was very responsive to our list of desired attributes for this vehicle. In addition to the information we gained on the test drive, he pointed out all the features of the vehicles we looked at. We also appreciate his communication with us. He was able to arrange for us to test drive the Honda Pilot on our own for a longer period of time which enabled us to take it to our mechanic for a prepurchase inspection. There were a couple items on the car that needed attention. Max immediately asked his manager to take a look at these and they agreed to resolve these items for us. We appreciate their responsiveness. We are satisfied with the price we paid for the Honda Pilot and are very happy with our dealings with Max Ring and Brilliance Honda. More

Prior to going in, we had been looking for a car for several months. We stopped in here a few months ago and our experience was fair. During this visit, we did some research online while in the lot, a several months. We stopped in here a few months ago and our experience was fair. During this visit, we did some research online while in the lot, and in many of the reviews, we noted "Max Ring" as a having received positive reviews. When I pulled up, it turns out Max Ring was the one to come out and greet us. Normally, I find this annoying, but because it was him, I appreciated the connection. Max was very friendly and straightforward. He is very disarming, which is both relieving, but also makes negotiating a bit tougher. However, I believe we received a fair price on our Pilot. Since then, we have had several friends also indicate Brilliance has been a great dealer. Thank you Max. More

I HAVE PURCHASED SEVERAL NEW AUTOS IN MY LIFETIME AND HAVE HAD MORE THAN ONE UNPLEASANT EXPERIENCE WITH THE USUAL BAIT AND SWITCH TACTICS. MY PURCHASE AT BRILLIANCE WITH MY SALES PERSON FRED HOMER WAS PR HAVE HAD MORE THAN ONE UNPLEASANT EXPERIENCE WITH THE USUAL BAIT AND SWITCH TACTICS. MY PURCHASE AT BRILLIANCE WITH MY SALES PERSON FRED HOMER WAS PROFESSIONAL, ETHICAL AND, ALL IN ALL, SATISFYING. ON A MISERABLY COLD AND WINDY WINTER DAY, FRED WAS CALM AND PATIENT WITH ME AS I CHANGED MY MIND ABOUT COLORS AND STYLES AND HE GAMELY TRUDGED THROUGH THE LOTS TO BRING ANOTHER CAR TO THE FRONT SHOWROOM FOR ME TO COMPARE. I COMMEND BRILLIANCE FOR HAVING FRED ON THEIR SALES STAFF, AND WOULD RECOMMEND HIM TO ANYONE LOOKING FOR A CAR. More