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Brilliance Honda of Crystal Lake

Overview Employees Reviews (687)

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Brilliance Honda of Crystal Lake

4.7

687 Lifetime Reviews

680 W Terra Cotta Ave, Crystal Lake, Illinois 60014 Directions

Sales: (815) 459-6400

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Excellent

96% Recommended

4.7

687 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and 2015 and 2016 Honda vehicles. With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2016 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400

687 Reviews of Brilliance Honda of Crystal Lake

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May 20, 2018

SALES VISIT - NEW

"Great dealership!"

- radhonda

The staff was great to work with! I highly recommend this dealership and all of the staff that worked with me! Very pleased that they worked with me to make it a smooth experience!

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Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Robert Calhoun, Darryl

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Helpful 0

May 13, 2018

SALES VISIT - NEW

"Good Experience!"

- jbatt3

Glad I went to Brilliance Honda. The staff was very helpful and knowledgeable. I would recommend working with Brilliance Honda in Crystal Lake. We are very happy with our new Pilot.

Customer Service

Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Mike Houston

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Helpful 0

May 10, 2018

SALES VISIT - NEW

"pleasant, informative."

- Buyer

It was pleasant, informative. Gary and Megan did a fine job representing the dealership, and in the sale / lease of the car. No complaints to report.

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Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Gary Cotshott, Megan Deters

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Helpful 0

May 09, 2018

SALES VISIT - NEW

"It was easy"

- biggun0

I was overseas and made a deal via email. Car was waiting for me when I arrived. Less than an hour at the dealer and I was on my way home with new HR-V. Thanks Don Bailey.

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Recommend Dealer

Yes

Employees Worked With

Don Bailey

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Helpful 0

May 05, 2018

SALES VISIT - USED

"Great experience with Leslie "

- Ara2017

I purchased a CRV, 2017 Certify. The customer service is great, everything was smooth and very pleased. Great prices. I will recommend to any one who wants to traid in.

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Recommend Dealer

Yes

Employees Worked With

Leslie Wood

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Helpful 0

May 04, 2018

SALES VISIT - NEW

" My second car at Brilliance and I would go back again. "

- noname

Mike Houston was very helpful, friendly and not at all pushy. I really liked him. The person who took our check in the office could have been a little friendlier.

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Quality of Work

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Michael Houston

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Helpful 0

May 04, 2018

SALES VISIT - NEW

"3rd car and will come back again"

- americanuck

I’ve purchased 2 cars and co-signed for another at Brilliance. I’ve also did request for quotes from 4 local dealerships and Brilliance always gives me the best price.

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Recommend Dealer

Yes

Employees Worked With

Cindy Laudermilk

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Helpful 0

April 19, 2018

SALES VISIT - NEW

"2017 Civic"

- Goldengirl123

This is the second car in 2 years that we have purchased from brilliance honda and from Vince. The first time around was such a good experience we knew we had to go back. Absolutely recommend this dealership to everyone...and of course ask for Vince!

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Recommend Dealer

Yes

Employees Worked With

Vince and Megan

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Helpful 0

April 19, 2018

SALES VISIT - USED

"ALWAYS A GREAT EXPERIENCE AT BRILLIANCE HONDA "

- DENNIS 1946

MIKE HUSTON AS BEEN MY SALESMAN AND FRIEND FOR MANY YEARS. YOU ARE VERY LUCKY TO HAVE A PERSON LIKE MIKE WORKING FOR YOU I HOPE HE NEVER LEAVES YOU..

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Recommend Dealer

Yes

Employees Worked With

MR. CHOE WAS GREAT TOO.

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Helpful 0

April 15, 2018

SALES VISIT - USED

"Used car purchase"

- L Carson

Cindy was very patient in answering my questions even after a week of calling. Jim was great did not rush the process .. very enjoyable experience

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Quality of Work

Friendliness

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Megan Lauren

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Helpful 0

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