Brilliance Honda of Crystal Lake

Always a great experience when I go to Brilliance Honda of Crystal Lake. Staff is very friendly and helpful. When I decide on a vehicle, they waste no time getting the deal done and make sure I am out of t of Crystal Lake. Staff is very friendly and helpful. When I decide on a vehicle, they waste no time getting the deal done and make sure I am out of there in a timely manner. A+ More

Carefully explained every question asked and gave information to assist in learning the new features of the car. information to assist in learning the new features of the car. More

I have dealt with this dealership professionally and personnaly for years and have had nothing but positive experiences. I have also referred multiple people and they have each reported having a positiv personnaly for years and have had nothing but positive experiences. I have also referred multiple people and they have each reported having a positive experience. The employees genuinely care about your experience, are honest to deal with, and work with you to reach a satisfying outcome. Five stars plus all the way!! More

I put off purchasing a new car for five years. I just didn’t feel like going through the hassle. It turns out, I had no reason to delay. My sales consultant at Brilliance Honda in Crystal Lake, I just didn’t feel like going through the hassle. It turns out, I had no reason to delay. My sales consultant at Brilliance Honda in Crystal Lake, Jeffrey Fournier, was incredibly helpful to me in so many ways. Best of all, there was absolutely no pressure. There was no push to make a purchase during any of my visits. No pressure at all to go with the more expensive option, even though I was debating between the two. He was polite, kind and knowledgeable. When I walked out of the dealership, I thought to myself: Why did I wait so long?! More

Beautiful, clean, comfortable place of business. The front desk staff was welcoming and cheerful and helpful. The front desk staff was welcoming and cheerful and helpful. More

Matt Darwitt was great. All personnel were up beat and courteous. Price was as quoted. All personnel were up beat and courteous. Price was as quoted. More

Very happy with sales experience. Spectacular service. Evan is gold 🏆🥇. Good handshake and great smile 😀. Comfortable chairs 🪑🪑 Spectacular service. Evan is gold 🏆🥇. Good handshake and great smile 😀. Comfortable chairs 🪑🪑 More

Rob was very personable and knowledgeable. He answered all of our questions. He assisted us with connecting our phones with the car which was a huge help. When we are ready for another car in He answered all of our questions. He assisted us with connecting our phones with the car which was a huge help. When we are ready for another car in the future, we will come back. More

We had a very positive experience purchasing our Odyssey from Brilliance Honda. Overall, far superior to McGrath. The staff at Brilliance is welcoming, knowledgable about their vehicles, and their team ef from Brilliance Honda. Overall, far superior to McGrath. The staff at Brilliance is welcoming, knowledgable about their vehicles, and their team effort inspired me to write this review. Robert, our salesperson, was exceptional; certainly ranks at the top of all car salesmen I have dealt with in over 50 years of buying cars. Robert understands the needs that we had and our financial limitations. He was able to quickly put together a deal that made it impossible to pass up. He explained the technology inclyded and sent links that will be helpfull to us ( since we are not very tech savy). Robert encouraged us to reach out to him if we have additional questions. I will be recommending Robert to any friends and fsmily who are in the market to buy a Honda. Thanks for the great experience! Merry Higgin More

James was very helpful and get me exactly what I wanted with NO hard sales pitch! with NO hard sales pitch! More