Brilliance Honda of Crystal Lake

Comfortable Experience Our salesman Max Ring was very easy to work with and very knowledgeable. We never felt pressured. Everyone we dealt with at Brilliance was nice and ma Our salesman Max Ring was very easy to work with and very knowledgeable. We never felt pressured. Everyone we dealt with at Brilliance was nice and made the experience comfortable and easy. More

Max Ring - Brilliance Honda Max is fantastic. Simply put, a pleasure to work with and a overall great salesman. I never felt pressured or uncomfortable at any moment during the t Max is fantastic. Simply put, a pleasure to work with and a overall great salesman. I never felt pressured or uncomfortable at any moment during the transaction and that is something you don't see everyday from dealerships/sales reps. He offered a great price on a new Accord and I couldn't be happier. Thank you again Max for your excellent service, I will definitely recommend you and Brilliance Honda to my friends and family. -Mike Dugan More

Satisfied Customer Overall great experience. Visited numerous dealers (12) both online and at physical stores, we came back to Brilliance solely because of Max Ring in Overall great experience. Visited numerous dealers (12) both online and at physical stores, we came back to Brilliance solely because of Max Ring in Sales More

2014 ACCORD LX I started shopping for a new car early in March and after consulting the consumer report magazine. I initiated my research by looking at several bran I started shopping for a new car early in March and after consulting the consumer report magazine. I initiated my research by looking at several brands. I loved my Toyota Camry, but after 95.000 miles I decided to trade it for a Honda Accord LX. At Brilliance, I receved a great consultation from Max Ring. He dedicated a lot of his time to helping us, including the test drive. I loved that car immediately. Max gave me good money for the trade-in and the price for the Accord was what I was expecting it to be. After few days, I discovered two defective windows, but the dealership promptly replaced them. The service manager, Ben, was very helpful in dealing with my problem. Thank you Max and Ben. Francesco More

We traveled from Oswego to Crystal Lake to buy our Honda because we had seen some good deals on the web site...It was definitely worth the 50+ mile trip. Even though we were in the market for a certified u because we had seen some good deals on the web site...It was definitely worth the 50+ mile trip. Even though we were in the market for a certified used car, we were treated as though we were buying the most expensive car on the lot. Megan spent so much time with us, and answered all of our questions honestly and without any hint of pressure...She seems to love her job, and is proud of where she works, and the product she sells. We got a beautiful 2012 CivicEX, and everyone we talk to says that we got a fantastic deal. Thanks to Megan for a really fun afternoon! More

We have been using this car service for over 14 years. We We have been using this car service for over 14 years. We had over the years different brands beside Hondas and we still used their service becau We have been using this car service for over 14 years. We had over the years different brands beside Hondas and we still used their service because of their expertise, prices, free estimates, trustworthy work and rental capabilities. They always have treated us as part of a big family and their customer service is spotless. Ben and Rich and Jim and so many other good people at Brilliance Honda Service we are so happy to know that you are there and able to help with the maintenance of our cars over so many years! Their schedule is very convenient. They keep in touch with you and communicate of any findings and estimates which is time savvy. We once had a garage misshap. We called them and the next day they had a bodyshop appointment already arranged for us and all repairs went smoothly, car rental, everything was taken care off. Other time my Accord would not shift at all. Called them and they stayed with me on the phone and told me exactly what to do to enable the transmission and run the car and bring it in. And the list goes on! I would totally recommend this dealership and service department to all my good friends and relatives! Cars are one of the most pricey investments we make in our lives. It is so crucial to take good care of them, and be worry free when it comes to having any repairs done. What I say is: quality maintenance and repairs, good prices, mutual respect and trust at Brilliance Honda Service in Crystal Lake! And one more thing: extended warranty prices offered by this dealership were much better than other offers we had for same brand cars in the same the area. More

I just bought a used certified Honda CRV at Brilliance Honda at their new location in Crystal Lake. It has been the best buying experience I have ever had. Not only the whole process was easy,worries free Honda at their new location in Crystal Lake. It has been the best buying experience I have ever had. Not only the whole process was easy,worries free but the price was the best I ever got for a used car. I previously did my research and I discovered that from Milwaukee to Schaumburg and from Elgin to Lisle their prices for used and new Honda cars was by far the best. It took us 3 and 1/2 hours to buy the car and trade in the old one. Eva Gagliardi our sales representative and Ben the service manager have helped at having the most pleasant car buying experience. We got the best value for the money and we deeply appreciate the fact that their certified cars have been checked by their own service department which we totally trust. Everything makes us say YES go ahead and pay them a visit if your in the market for a car or if you need to get your car fixed. We know them for 14 years and they never let us down. More

We only went in to Brillance to buy out our leased 2010 Civic, but we left with a brand new 2014 Civic. Mike was GREAT! Went over all our options between buying the 2010 vs leasing the 2014. No pressure, Civic, but we left with a brand new 2014 Civic. Mike was GREAT! Went over all our options between buying the 2010 vs leasing the 2014. No pressure, just facts. We feel like we got a great deal on a great car from a great dealership. This is our 3 Honda from Brillance and I'm sure we aren't done yet!! More

I met with Max Ring. He was a pleasure to work with in buying the car. Very professional and knowledgeable. I also worked with Darrel in finance. He was equally professional and a pleasure to work with. buying the car. Very professional and knowledgeable. I also worked with Darrel in finance. He was equally professional and a pleasure to work with. I felt no pressure during the experience with is not typical of many sales personnel. I live in Palatine, but felt the experience was worth the extra effort to drive to Crystal Lake. I learned of this Honda dealer ship by talking with a stranger that had an equally good experience. It was a chance meeting. Just shows you what good consistent standards can produce. Keep up the good work. More

I came in hoping to make a deal on a 2013 Honda Civic. I had a trade so I was hoping for a fair trade in offer and a good price on the new car. Max helped me find a car I really like, treated me fairly dur had a trade so I was hoping for a fair trade in offer and a good price on the new car. Max helped me find a car I really like, treated me fairly during the negotiations, and helped us get out the door with the new car - despite having to work late on a Saurday to get it done. We're very happy we took our business to Brialliance Honda. More