Brilliance Honda of Crystal Lake

Our experience was great. We did all the negotiations thru e-mails. When we arrived, as agreed, Max was expecting us with all the docs, car keys and the car. The total “out of the door price” was as prom thru e-mails. When we arrived, as agreed, Max was expecting us with all the docs, car keys and the car. The total “out of the door price” was as promised and they gave us couple of extras at no charge. The deal was quick. Recommend to anyone! More

Staff was friendly, accommodating, expeditious. Answered questions that we had and provided the service that I would expect when purchasing a new car. Pricing was inline with expectations. questions that we had and provided the service that I would expect when purchasing a new car. Pricing was inline with expectations. More

Darrell, Was very helpful, he answered all our questions Darrell, Was very helpful, he answered all our questions and he did not rush us into buying the car, He was very friendly and polite . I will tell m Darrell, Was very helpful, he answered all our questions and he did not rush us into buying the car, He was very friendly and polite . I will tell my friends and family if they need a car to go to see Darrell or someone else @ the dealer the people there greet you warmly . Thank You so much Cynthia Schmidt More

This is the 3rd car that I've purchase here. Highly recommend them. I've always had a good experience and thankful they are local recommend them. I've always had a good experience and thankful they are local More

My Salesman was Max Ring. I would not recommend Max Ring to anyone. I would never buy from Brilliance Honda again. All the employees I dealt with are a bunch of scamming liars. Nothing they said or a to anyone. I would never buy from Brilliance Honda again. All the employees I dealt with are a bunch of scamming liars. Nothing they said or any promises made were true. Brilliance Honda is bringing back the scummy car salesmen. I will discourage anyone I know looking for a car from going to Brilliance Honda. I am just glad I bought a reliable Honda, and will not need to take it into the dealership. More

Very happy with the overall service. Was able to complete the entire transaction very quickly. Great products! Strongly recommend the dealership for new and used vehicle purchases. the entire transaction very quickly. Great products! Strongly recommend the dealership for new and used vehicle purchases. More

This is the third Honda that I have purchased over the last few years and the friendliness of the staff and excellent service I have get when I have any questions or have my vehicles serviced is the reaso last few years and the friendliness of the staff and excellent service I have get when I have any questions or have my vehicles serviced is the reason for the ratings. I will continue to do business with Brilliance . More

I would recommend Brillance Honda because of the great I would recommend Brillance Honda because of the great service that Darrell Herbert has always provided to me. He is very friendly, helpful and cari I would recommend Brillance Honda because of the great service that Darrell Herbert has always provided to me. He is very friendly, helpful and caring. I have purchased 3 or 4 Hondas from him in the past. He goes out of his way to make sure everything is perfect and I am totally happy. Normally Brilliance Honda is very competitive with regard to pricing and trade-in. This time they came in low with regard to what I was looking for my trade and slightly high for what I wanted to pay. I did make a purchase elsewhere from another sales rep I have dealth with in the past. This does not diminish my respect for Brilliance Honda and Darrell Herbert. I will give them a chance for my business again the next time I am looking for a Honda product. More

Darrell was great as was everyone else we worked with. David in finance was also very helpful and knowledgable about the vehicle services. Thank you Brilliance Honda. As a 17-year "Honda family" over nu David in finance was also very helpful and knowledgable about the vehicle services. Thank you Brilliance Honda. As a 17-year "Honda family" over numerous vehicles, I would certainly recommend you. More

Darrell was a great match for us. Very knowledgeable and helpful. He was not pushy (which would not have worked for us), however he was emphatic in his explanation of why Honda products are such a value. helpful. He was not pushy (which would not have worked for us), however he was emphatic in his explanation of why Honda products are such a value. We would recommend Darrell to others without reservation. More