Brilliance Honda of Crystal Lake

This is our 3rd car purchased from Max and Brilliance Honda. We highly recommend the dealership, the service department and Max. The business office was also efficient and was effective in finding a good Honda. We highly recommend the dealership, the service department and Max. The business office was also efficient and was effective in finding a good rate for us. More

Sales person Max Ring was friendly, nice and informative. I found the that Price was fair. I found the car I was looking for. I had previously purchased cars from Brilliance. I found the that Price was fair. I found the car I was looking for. I had previously purchased cars from Brilliance. More

My husband and I had been at a few other dealers in the area before Brilliance. We were greeted at the door by Sean. He sat down with us and found out what we were really looking to find. Other dealers jus area before Brilliance. We were greeted at the door by Sean. He sat down with us and found out what we were really looking to find. Other dealers just wanted to show me cars they liked or maybe what made them the most money. He went over everything the car came with and showed us the work they performed. He made eye contact the entire time, was never pushy and treated us like People! I have already sent a family member in to see him. I definitely would recommend buyin a car there. Great experience. More

Well this was an all time low for any experience at a car dealer. The sales manager, Warren Choe, stated screaming at my wife and I because we weren't negotiating the way he thought we should. When I a dealer. The sales manager, Warren Choe, stated screaming at my wife and I because we weren't negotiating the way he thought we should. When I asked to have my keys back so I could leave, Warren Choe literally threw the keys at me and told my wife and I to get out! I am not exaggerating - the SALES MANAGER threw us out of the dealership. Stay far, far away. More

Max was helpful and thorough in discussing all available options for the car we were interested in. He was patient and answered all of our questions. options for the car we were interested in. He was patient and answered all of our questions. More

My wife and I were considering Brilliance which was close to home and another dealer a half hour away. After meeting with a couple salesmen and a manager we were quickly convinced that Brilliance was committ to home and another dealer a half hour away. After meeting with a couple salesmen and a manager we were quickly convinced that Brilliance was committed to earning and keeping our business. E were very pleased with our experience, negotiating was painless and the selection was large. I would say our only knocks were a rather long wait for the finalization of paperwork and one pushy salesman who knows who he is More

Max was great to deal with!! He was informative and did not try to oversell. I would recommend him and the dealership to others who are interested in purchasing a car. not try to oversell. I would recommend him and the dealership to others who are interested in purchasing a car. More

On our preliminary visit to Brilliance Honda of Crystal Lake, as soon as we pulled into the parking lot, Darrell Herbert stepped outside opened the door and welcomed us in. Darrell showed us the exact veh Lake, as soon as we pulled into the parking lot, Darrell Herbert stepped outside opened the door and welcomed us in. Darrell showed us the exact vehicle we were interested in and answered all of our questions concerning the 2012 Honda CR-V. We had previously looked at a Toyota RAV4 but fell in love with the redesigned 2012 Honda CR-V. We are very loyal Honda owners. We already own a Honda Pilot and a Honda Accord that we were replacing. Nevertheless, we wanted to explore our options since a new vehicle purchase is a major and significant commitment. We are very happy not only because we believe we purchased the best vehicle, but because the process was very pleasant. We highly recommend Brilliance Honda of Crystal Lake. More

Great experience with Brilliance. Was referred to by a friend and got great help from Craig, Jeff, and Max. My previous car buying experiences have all been negative, but these guys made it easy. I neve friend and got great help from Craig, Jeff, and Max. My previous car buying experiences have all been negative, but these guys made it easy. I never felt pushed to buy anything other than what I came in for. Would definitely come back for our next car purchase! More

The salesman I worked with was friendly, not at all pushy with the sale, did not bug me by calling me everyday as other salesmen from other dealerships did, made me feel at ease and on top of that he gave me with the sale, did not bug me by calling me everyday as other salesmen from other dealerships did, made me feel at ease and on top of that he gave me the best price by far on the car I was looking for. Other salesmen tried to push options and models that I didn't want on me but Corey did not do that. This dealership was also cleaner and more professional looking than all of the other dealerships I went to. I would recommend this dealership other the other Honda dealerships in the area and I also recommend this salesman in particular. More