Brilliance Honda of Crystal Lake

Darrell was very thorough, informative, answered all of our questions, pleasant and unlike most car salesmen who are too pushy,he made us feel relaxed and like he had our best interest at heart. We would H our questions, pleasant and unlike most car salesmen who are too pushy,he made us feel relaxed and like he had our best interest at heart. We would HIGHLY recommend him to any family member or friend. The experience was most enjoyable. Thanks Darrell!!! More

He got me a great car at a great price. I'm soooo happy with the new car! I came in just to see what was possible and they exceeded my expectations. with the new car! I came in just to see what was possible and they exceeded my expectations. More

Darrell was very friendly and service was offered in an expeditious manner. Darrell was very knowledgeable about the Honda lineup as well as comparable competitive models. Darrell was able to work a deal expeditious manner. Darrell was very knowledgeable about the Honda lineup as well as comparable competitive models. Darrell was able to work a deal by getting to a fair price for all. I recommend this dealership and salesman! Thank you for a quick easy transaction!! More

Darrell was terrific, as was the GM, Kevin Keefe. Clear communication, met our expectations on price and timing. Excellent car buying experience! I would recommend this dealership to anyone buying a new or communication, met our expectations on price and timing. Excellent car buying experience! I would recommend this dealership to anyone buying a new or used car. More

Brillance was the first dealership we went to on what was supposed to be a day of looking at several dealerships and several different cars. However, we loved the car Max Ring showed us, and he got right to supposed to be a day of looking at several dealerships and several different cars. However, we loved the car Max Ring showed us, and he got right to work getting the numbers together. Max was very helpful, very friendly and the whole deal was done in a reasonable amount of time. No regrets from this buyer. More

YES this is the 3rd car I have leased / bought from Brilliance and the second one from Darrell. Brilliance Honda has friendly and fair people who do not try to sell you something you don't want or nee Brilliance and the second one from Darrell. Brilliance Honda has friendly and fair people who do not try to sell you something you don't want or need. More

I used the internet department to get an initial quote on a 2011 Honda Pilot Touring and eventually agreed on a price over the telephone. They were very competitive right off the bat with the first price qu a 2011 Honda Pilot Touring and eventually agreed on a price over the telephone. They were very competitive right off the bat with the first price quote. I had done my homework ahead of time so I knew they weren't pulling the typical haggle approach. I was very happy with the experience. I would recommend this dealer to friends and family. I plan to buy here again. Darrell Herbert was very knowledgeable in delivering the vehicle and reviewing all of the pricing. He was very patient with our questions and pleasant to work with. Not your typical car buying experience. We had visited/negotiated with 4 dealers prior to contacting Brilliance Honda. One other dealer was similar in price to Brilliance Honda but we had such a bad experience with the salesperson and sales manager we chose not to buy there and will never go back. Brilliance Honda's experience was a thousand times better! More

When we walked into Briliance Honda, we were looking for a Honda Civic with low miles. Darrell guided us to the right car and assisted us every step of the way. Upon making our decision to buy the car, he a Honda Civic with low miles. Darrell guided us to the right car and assisted us every step of the way. Upon making our decision to buy the car, he showed us all of the paperwork and made sure that it was exactly what we were looking for. As far as the final papers in finance, Dave was outstanding. He was never pushy and always accepted our decision and moved to the next opportunity. After four months of looking and visiting over 20 dealerships, we greatly appreciate a dealership that finally met all of our needs. Thank you Brilliance Honda. More

I work for a company that constantly is in the market for used mini vans. I've dealt with Max a bunch of times and have bought multiple vehicles for my company through him. Each time he has pushed to get m used mini vans. I've dealt with Max a bunch of times and have bought multiple vehicles for my company through him. Each time he has pushed to get me the best price, and has also been cooperative in fixing little dinks/dents/rust on an otherwise perfect vehicle. I'd recommend using him if you go to Brilliance. More

Max did an outstanding job working with us to buy the used Honda. He was truly professional and above all very helpful. Max represents your company well. It was a pleasure working with him used Honda. He was truly professional and above all very helpful. Max represents your company well. It was a pleasure working with him More