Brilliance Honda of Crystal Lake

We loved Darrell Herbert's calm, informative and no pressure approach! We drove to Brilliance all the way from Milwaukee and it was worth the trip - we are thrilled with our new-to-us Odyssey Touring! pressure approach! We drove to Brilliance all the way from Milwaukee and it was worth the trip - we are thrilled with our new-to-us Odyssey Touring! More

It was a pleasure talking to and dealing with Mr. Ring. He is personable, friendly, professional and knows his job, which made my buying experience not stressful. He took the time to explain the documents He is personable, friendly, professional and knows his job, which made my buying experience not stressful. He took the time to explain the documents involved in the process is and the features of the car I was interested to purchase. Max went out of his way to get me the car I wanted, which wasn’t on the inventory list at the time. The financing department was prompt, informative and professional. I would recommend Brilliance Honda and Max Ring to my friend and family. More

In all my years of buying a car Max has been the best salesman I have ever dealt with, Thank you for making this experience an easy one. When in need of another car we will definitley be coming back to M salesman I have ever dealt with, Thank you for making this experience an easy one. When in need of another car we will definitley be coming back to Max :) Dave and Lisa Stein More

Darrell was very helpful during our visit to the Crystal Darrell was very helpful during our visit to the Crystal Lake Honda dealership. We purchased a used 2008 Honda Fit and was very pleased with the Darrell was very helpful during our visit to the Crystal Lake Honda dealership. We purchased a used 2008 Honda Fit and was very pleased with the amount of information, price asked for, and thorough discussion we had before our purchase. Darrell's patience and warming personality allowed our visit to be very pleasant and makes us want to consider going back again for future purchases. It's nice to know that the dealership is looking out for the customer. More

The process of buying or leasing a car is like going to the gynecologist and the dentist on the same day, but this wasn't bad at all. the gynecologist and the dentist on the same day, but this wasn't bad at all. More

I have purchased many cars over the years and this is by far the best dealership I have every dealt with. They when out of their way to make me the best possible deal, and to get all of the little details far the best dealership I have every dealt with. They when out of their way to make me the best possible deal, and to get all of the little details right. I went in skeptical and came out a believer of the spectacular customer care of Brilliance Honda. My sales person Ryan was great; he went above and beyond the call of duty and followed up on the little items that made dealing the Brilliance a great experience. Even the credit person Kip was great and very helpful. The service department was over the top with making sure I was taken care of, had a loaner car and all the details were attended to. I was truly impressed with this dealership. I can tell the customer commitment comes down from the top; it really shows. Thanks to Ryan, Jeff and the BH team for working a great deal for me and my family. More

I have purchased 4 vehicles in 4 years from Brilliance Honda. Sales staff are very friendly and willing to work with customers and the service department is the best I have ever worked with. I would defin Honda. Sales staff are very friendly and willing to work with customers and the service department is the best I have ever worked with. I would definately recommend (and have) Brilliance Honda of Crystal Lake for anyone looking for a great deal and a reliable service department. More

Nice customer service along with upfront on pricing option without cheating customer. I recommend Brilliance Honda is best place for anyone looking for new car in Northwest chicago area. option without cheating customer. I recommend Brilliance Honda is best place for anyone looking for new car in Northwest chicago area. More

Max made me and my daughter very comfortable without any pressure. His main goal was to make us happy and he did a great job! pressure. His main goal was to make us happy and he did a great job! More

Yes. We feel Max was friendly, engaging and informative. We would be very comfortable recommending him - and Brilliance Honda - to friends. We felt the building was clean, the people friendly ... although We would be very comfortable recommending him - and Brilliance Honda - to friends. We felt the building was clean, the people friendly ... although Max was basically the only one we worked with outside of Skip, an overall pleasant experience. More