Brilliance Honda of Crystal Lake

Quoted very competitive price and worked hard to get a non-standard lease deal done exactly as described. Car was perfect at delivery. They came through with everything they promised with no surprises o non-standard lease deal done exactly as described. Car was perfect at delivery. They came through with everything they promised with no surprises or time consuming hangups. Wish all dealers were as straightforward. Thanks for the great experience. More

First time coming to this dealer, i always passed it heading to work and decided to go visit. Was looking at used honda's, but ended up getting 0% on a new civic. I was looking to keep my payments close heading to work and decided to go visit. Was looking at used honda's, but ended up getting 0% on a new civic. I was looking to keep my payments close to $300 as possible, and guess what i achieved that on a new civic. I can even plug my IPOD into it. I am very happy. More

Very pleased. The salesman, Max Ring was very helpful and dealing with their finance people was a pleasure. Their service department is also very courteous. They also have been most helpful in a problem dealing with their finance people was a pleasure. Their service department is also very courteous. They also have been most helpful in a problem I had that has nothing to do with them or the car I bought from them. More

Based on a family wonderful recommendation I drove over an hour to Brilliance Honda. Due to my husbands scheduled I went alone. I was warmly greeted by Jeff Deters, Sales Manager, who introduced me to Darr an hour to Brilliance Honda. Due to my husbands scheduled I went alone. I was warmly greeted by Jeff Deters, Sales Manager, who introduced me to Darrell Herbert, Senior Sales Consultant. I'm a grandmother so Jeff put me in good hands with a Senior Sales Consultant! Darrell politely reviewed every option on the CRV. When pricing was presented & negotiated it was broken down & simplified. I felt every effort was made to make this a pleasant & fair experience. Thanks to Brilliance for proving a grandmother can shop alone for a new vehicle and enjoy the process! More

My family and I enjoyed our experience so much with Chris Payton of Brilliance Honda of Crystal Lake that we bought two cars (CRV & Civic) form him. We are now happy Honda owners :) I will openly recommend Payton of Brilliance Honda of Crystal Lake that we bought two cars (CRV & Civic) form him. We are now happy Honda owners :) I will openly recommend this dealership to all my friends and work colleagues More

Buying a new car is about as painful an experience as one can imagine, but Darrell and the folks at Brilliance managed to take most of the pain out of it. Darrell is a very knowledgeable salesman with a gre can imagine, but Darrell and the folks at Brilliance managed to take most of the pain out of it. Darrell is a very knowledgeable salesman with a great personality and treated us with respect which is much more than I can say about other dealers we visited. I think we could have gotten a slightly better price, but I wasn't going to mess up a deal that met all of our expectations and requirements over a couple hundred dollars. I would highly recommend Darrell and the folks at Brilliance for anyone interested in buying a new or used car. More

I would strongly recommend this dealership. After a horrible and insulting visit to McGrath Honda in Elgin, it was wonderful to meet Darrell Herbert--a sales executive that actually wanted to sell us a horrible and insulting visit to McGrath Honda in Elgin, it was wonderful to meet Darrell Herbert--a sales executive that actually wanted to sell us a car and not insult us in the process. Everything from the initial greeting to the departure from the lot was exceptional. Price was very fair and they spent the necessary time negotiating a deal. More

As soon as I arrived, I was greeted immediately and courteously. Everything was explained without being hasty. Prices were quoted to me quite clearly and in an up front manner. I was informed about ava courteously. Everything was explained without being hasty. Prices were quoted to me quite clearly and in an up front manner. I was informed about available upgrades and their related costs, but they were not pushed on me. More

On a scale of 1 to 10, I would rate my experience with Brilliance Honda in Crystal Lake a firm "10". I not only got the car I wanted at an excellent price, but I ended up making a few friends in the proc Brilliance Honda in Crystal Lake a firm "10". I not only got the car I wanted at an excellent price, but I ended up making a few friends in the process. EVERYONE at this dealership has a single motto that they live by and that is to please the customer in every way possible. I have recommended Brilliance Honda to several people, including my next door neighbors! Never thought buying a car could be a fun and pleasant experience but it was and they have my business forever!! LOVE THESE GUYS !!!!! More

Professional and Courteous The dealership was very busy I came in without an appointment but they took their time and helped me find a good used honda minivan that met my budget it had a few more miles tha I came in without an appointment but they took their time and helped me find a good used honda minivan that met my budget it had a few more miles than i was looking for but the vehicle was in great shape and had been thru there service dept and 30,000 miles later its running Great Thank You for the Great deal I looked at about 10 different stores and the treated me Great and gave me The best deal I have ever gotten on a car purchase Thanks!!!! More