Brilliance Honda of Crystal Lake

Very nice dealerships, salesman was excellent. The only issue I have is waiting on a check from the dealership as a reimbursement for some oem parts that were needed with the car. Otherwise great exp only issue I have is waiting on a check from the dealership as a reimbursement for some oem parts that were needed with the car. Otherwise great experience. More

Outstanding Experience What an outstanding experience purchasing a Honda CR-V EX-L from Don Bailey. If you are looking to purchase a Honda head over to Brillance Honda. What an outstanding experience purchasing a Honda CR-V EX-L from Don Bailey. If you are looking to purchase a Honda head over to Brillance Honda. More

very satisfactory lease options and price of new lease and Robert Calhoun was very helpful with available vehicles, color selection and price of available vehicles for lease options and price of new lease and Robert Calhoun was very helpful with available vehicles, color selection and price of available vehicles for me. More

Great service, not pushy, good selection of cars. They worked with us to make a sale. However, after making the deal, it took a very long time to get into finance (2 hours). They were extremely backed up worked with us to make a sale. However, after making the deal, it took a very long time to get into finance (2 hours). They were extremely backed up & need more people working in that department. More

This was such a pleasurable experience. Dan was the best salesman!! He answered all my questions but was not pushy ever. Knew all the information about the car. You get a different vibe at Brilliance versus salesman!! He answered all my questions but was not pushy ever. Knew all the information about the car. You get a different vibe at Brilliance versus other dealerships. They are honest and professional. Thank you! More

Matt was very helpful and took his time explaining things, despite the busy schedule. Didn't feel swindled at all. Would recommend Brilliance to anyone. things, despite the busy schedule. Didn't feel swindled at all. Would recommend Brilliance to anyone. More

This is my third vehicle purchase/lease from Brilliance, and my second from Max Ring. Max and Vince made it so easy for me and everything was handled top notch! Max knew what I wanted and made sure I was c and my second from Max Ring. Max and Vince made it so easy for me and everything was handled top notch! Max knew what I wanted and made sure I was comfortable with my purchase - everything was seamless from the minute I walked in to when I left in my new Honda Fit. More

Very professional and answered all concerns and questions to my satisfaction Will definitely bring car for all Service/ Maintenance back to the Dealership and recommend to my Friends. to my satisfaction Will definitely bring car for all Service/ Maintenance back to the Dealership and recommend to my Friends. More

Painless and quick process Buying a car here was painless and quick. i would highly recommend Matt Darwitt for his knowledge and making the deal happen quick and no B.S. Buying a car here was painless and quick. i would highly recommend Matt Darwitt for his knowledge and making the deal happen quick and no B.S. More

Great customer experience The customer service at this place is way above and beyond! Everyone is so nice and accommodating. I had work done on my car and they had a loaner a The customer service at this place is way above and beyond! Everyone is so nice and accommodating. I had work done on my car and they had a loaner all heated up for me and ready to go. This was so easy to have a repair done! I have referred many people here to buy a car! Buying a car here also was very easy and enjoyable. It was such a great experience that we came back to buy an additional car a year later! More