Brilliance Honda of Crystal Lake

Best Car Buying Experience EVER Max was very professional, courteous and detailed oriented. The Sales Manager Megan Deters was also very well qualified and gracious. The finance of Max was very professional, courteous and detailed oriented. The Sales Manager Megan Deters was also very well qualified and gracious. The finance office was also very helpful. More

Reasonable price, Friendly Staff Overall very good experience. Professional staff. Dan Alfaro helped me in getting the car that I was looking for. He explained each thing in detail. P Overall very good experience. Professional staff. Dan Alfaro helped me in getting the car that I was looking for. He explained each thing in detail. Paper work took some extra time which I didn't expect but it was okay for me. More

Great service, helpful staff. All staff we had contact with were helpful, informative, friendly and not pressuring. I felt we were treated respectfully and were not rushed with dec All staff we had contact with were helpful, informative, friendly and not pressuring. I felt we were treated respectfully and were not rushed with decisions. Would recommend this dealership to anyone. More

Always Excellent I have been a faithful customer for many years, and I will continue to be because Honda does everything right. They truly take care of their customers I have been a faithful customer for many years, and I will continue to be because Honda does everything right. They truly take care of their customers! More

New Car Purchase We just purchased our second new vehicle from Max Ring at Brilliance Honda! He did a terrific job helping us to select a new Honda HR-V. We already ha We just purchased our second new vehicle from Max Ring at Brilliance Honda! He did a terrific job helping us to select a new Honda HR-V. We already have a Honda Pilot, and needed a second vehicle that was smaller (and budget-friendly!) for our two newly-licensed teenagers to share. We are very happy with our purchase. More

Easter Saturday Afternoon Experience My husband & I arrived to look at a SUV that he saw on-line, with limited time to stay. We had called, so our salesman, Ryan, had the vehicle out and My husband & I arrived to look at a SUV that he saw on-line, with limited time to stay. We had called, so our salesman, Ryan, had the vehicle out and ready to show & test drive. He worked very hard to work his MAGIC, along with Vince, in finance.. and I now drive a beautiful 2017 White Hyundai Santa Fe Sport!! Your dealership was shiny clean, personnel very friendly & professional. I am extremely happy with our "Saturday Afternoon Experience"! Thank You! More

Outstanding Car Buying Experience I was nervous to go to another dealership because of past experiences, but Eva put my mind at ease. She was kind, courteous and knowledgable about the I was nervous to go to another dealership because of past experiences, but Eva put my mind at ease. She was kind, courteous and knowledgable about the car buying experience! Between Eva in sales and Darrell in finance I was able to get the car of my dreams! More

Excellent Purchasing my vehicle at this dealership was such a good experience. People were so pleasant and salesman was so good and explained everything about Purchasing my vehicle at this dealership was such a good experience. People were so pleasant and salesman was so good and explained everything about the Pilot. More

Buying Used Experience Purchased a used LX Lexus at this dealership, not really into writing reviews but with a experience as excellent as this you gotta. From my sales pers Purchased a used LX Lexus at this dealership, not really into writing reviews but with a experience as excellent as this you gotta. From my sales person (Robert Calhoun) to the Finance guy (D. Hebert) these guys at the top of there game! Even spending this much money they made it hurt less, guaranteed that I’ll recommend and buy from them again. This truly was a hour drive hike that I’d do for this level of expertise any day. More

Great experience from beginning to end. Max and the finance person I worked with were true professionals. Very friendly and supportive of all my needs. Answered all my questions and ma Max and the finance person I worked with were true professionals. Very friendly and supportive of all my needs. Answered all my questions and made buying a new car a good experience. More