Brilliance Honda of Crystal Lake

Fantastic customer service. Fantastic customer service from start to finish. Max Ring was very informative and helpful, he really knows his stuff! I would recommend this dealer Fantastic customer service from start to finish. Max Ring was very informative and helpful, he really knows his stuff! I would recommend this dealership to all my friends. My car is wonderful everything I wanted and more. More

Happy Repeat Customer I am the second generation purchasing from Brilliance Honda, and very pleased with the amount of time Dan Alfaro spent with me. He was very patient a I am the second generation purchasing from Brilliance Honda, and very pleased with the amount of time Dan Alfaro spent with me. He was very patient and willingly answered my many questions. This is my second used vehicle purchase from Dan, and would not hesitate to send business his way! More

Very happy customer! We found the car we wanted online and drove 1.5 hours to look at it. We ended up buying it the same day. The process went very smoothly and our sale We found the car we wanted online and drove 1.5 hours to look at it. We ended up buying it the same day. The process went very smoothly and our salesman, Rick Miller, was great! It was a great experience overall. :) More

My Honda family This is my 2nd Honda my son and his family Honda’s and my daughter and her family Honda’s great card and we bought all of them from brilliance Honda This is my 2nd Honda my son and his family Honda’s and my daughter and her family Honda’s great card and we bought all of them from brilliance Honda More

Great Customer Attention I felt that Even honestly had my needs in mind when he suggested that I try a Honda CRV Touring model, even though I was only there for a service issu I felt that Even honestly had my needs in mind when he suggested that I try a Honda CRV Touring model, even though I was only there for a service issue on another car of ours When it turned out there was an issue with the car that I tried, Evan, Warren, & Joe worked together the fix those problems I really liked the "no Pressure " & customer service attitude that each of the 4 men had Brilliance Honda has put together an excellent business This is the fourth Honda that I have purchased Bill Batalden More

Great experience The entire experience was great working with Gary. He gave us all of our options available and gave us his opinion as well. Great experience! The entire experience was great working with Gary. He gave us all of our options available and gave us his opinion as well. Great experience! More

Easiest car buy experience ever By far, best car buying experience. At no point did anyone come across as pushy. Employees we very nice to work with. Will be back! By far, best car buying experience. At no point did anyone come across as pushy. Employees we very nice to work with. Will be back! More

My Used Car Purchase I recently purchased a used car from Brilliance and had a very good experience. Rob, my sales rep was extremely helpful and had good knowledge of the I recently purchased a used car from Brilliance and had a very good experience. Rob, my sales rep was extremely helpful and had good knowledge of the car I purchased even though it wasn't a Honda. Brett, the finance person, was very professional and had all paperwork ready by the time I sat down with him. That went smooth. I think there might be some issues in the service area, people weren't as friendly and ready to help as the other areas, but still a good experience overall. More

Great experience. Eva did a great job Since I have never owned a Honda Car, I decided to stop by and look at the HR-V. No pressures from the sales staff, but Eva was able to answered my q Since I have never owned a Honda Car, I decided to stop by and look at the HR-V. No pressures from the sales staff, but Eva was able to answered my questions. We decided to add the remote start and once again everything they promised was right on time and cost. Thanks, will very much consider another purchase in the future. More

Perfect. Very nice people Very nice people, easy going and no pressure to buy. Satisfies all needs for the customer. Offers but does not push upgrades. Willing to do whatever i Very nice people, easy going and no pressure to buy. Satisfies all needs for the customer. Offers but does not push upgrades. Willing to do whatever is necessary to get you to your financial goal for your purchase. More