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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,407 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,408 reviews
January 28, 2019
Perfect. Very nice people Very nice people, easy going and no pressure to buy. Satisfies all needs for the customer. Offers but does not push upgrades. Willing to do whatever i Very nice people, easy going and no pressure to buy. Satisfies all needs for the customer. Offers but does not push upgrades. Willing to do whatever is necessary to get you to your financial goal for your purchase. More
by Camp0604
Employees Worked With
Matt
January 15, 2019
Evan Medsker did a great job Evan listened to what I wanted to accomplish and didnt try to upsell me. I will recommend him to any one who asks for a top notch service oriented sal Evan listened to what I wanted to accomplish and didnt try to upsell me. I will recommend him to any one who asks for a top notch service oriented sales person. More
by RyanO
Employees Worked With
Evan Medsker
January 15, 2019
Very awesome personable experience. Have bought cars there before. Overall dealership is awesome. Very noligable employees. Very noligable going over the car. Quick and easy sale. Great Have bought cars there before. Overall dealership is awesome. Very noligable employees. Very noligable going over the car. Quick and easy sale. Great price also. More
by 12bubba26
Employees Worked With
Gary and Jeff deters
January 15, 2019
A CR-V Professional and Easy Purchase! I called Ryan Hansen and let him know what I was looking for. Ryan was professional and pulled no strings. On the planned date, we went for a ride in I called Ryan Hansen and let him know what I was looking for. Ryan was professional and pulled no strings. On the planned date, we went for a ride in a new Honda CR-V and I was completely impressed with the vehicle. Ryan went over everything with me and took the time to answer questions. There was no time wasted. And time is important to me. I do not like to waste it. Ryan was available every time I called. When it came down to the purchase. The Brilliance team had the car ready and finance prepared with out a hitch! I highly recommend the Honda Brilliance Team! More
by New CRV Gal!
Employees Worked With
Ryan Hanson and the finance officer. (Don't remember his name but he was spectacular!)
January 14, 2019
Dependable, thorough They are very thorough in checking the vehicle over and finding the problem and discussing what is needed before they work on the vehicle.They are alw They are very thorough in checking the vehicle over and finding the problem and discussing what is needed before they work on the vehicle.They are always friendly and finish the job in a timely manner. More
by GerriS
Employees Worked With
I don't know
January 11, 2019
Odyssey Service Every time I have service done on any of my vehicles I walk out a very happy camper. In my 50 years of driving this dealership is by far the best with Every time I have service done on any of my vehicles I walk out a very happy camper. In my 50 years of driving this dealership is by far the best with customer service / satisfaction that I have ever dealt with. No pressure, just up front information. No hide and seek games. Joe LaBelle was very informative with the problem recently and rectified on the spot. I have come back and purchased 4 vehicles between my immediate and extended family in the last 9 years. And yes, I highly recommend this dealership. Thank you all. More
by B.H.1200
Employees Worked With
Joe LaBelle
January 07, 2019
High five to Brilliance I had the best experience at Honda Brilliance. Evan gave us the best customer service. He was polite, understood our needs and was 💯 effective. Fiana I had the best experience at Honda Brilliance. Evan gave us the best customer service. He was polite, understood our needs and was 💯 effective. Fianance guy was super kind and made sure our transaction was done quick. More
by Pilot queen
Employees Worked With
Evan was amazing!!!
January 07, 2019
I like the way they take care about my accord It takes 1 hour and it is a reasonable time for this maintenance. No line, professional conversation and labour. They checked out my car. I recomme It takes 1 hour and it is a reasonable time for this maintenance. No line, professional conversation and labour. They checked out my car. I recommend them to my friends. More
by Dimitry
Employees Worked With
Joe Labelle
January 06, 2019
Great experience Nice people to deal with. Very helpful. When I am in the market for another new car will give this dealer another try if I am looking at another Honda Nice people to deal with. Very helpful. When I am in the market for another new car will give this dealer another try if I am looking at another Honda. Not pushy or anything like that. They let you decide what you want and will go over each car for you. More
by Blue
Employees Worked With
AJ Sweeney, Jim Infusino
January 05, 2019
Great experience We knew what vehicle we wanted when we came in, could not have been happier with the quick and easy leasing paperwork. This is our 3rd vehicle from B We knew what vehicle we wanted when we came in, could not have been happier with the quick and easy leasing paperwork. This is our 3rd vehicle from Brilliance and will be back for more. More
by jenn1212
Employees Worked With
Eva
