Brilliance Honda of Crystal Lake

A CR-V Professional and Easy Purchase! I called Ryan Hansen and let him know what I was looking for. Ryan was professional and pulled no strings. On the planned date, we went for a ride in I called Ryan Hansen and let him know what I was looking for. Ryan was professional and pulled no strings. On the planned date, we went for a ride in a new Honda CR-V and I was completely impressed with the vehicle. Ryan went over everything with me and took the time to answer questions. There was no time wasted. And time is important to me. I do not like to waste it. Ryan was available every time I called. When it came down to the purchase. The Brilliance team had the car ready and finance prepared with out a hitch! I highly recommend the Honda Brilliance Team! More

Evan Medsker did a great job Evan listened to what I wanted to accomplish and didnt try to upsell me. I will recommend him to any one who asks for a top notch service oriented sal Evan listened to what I wanted to accomplish and didnt try to upsell me. I will recommend him to any one who asks for a top notch service oriented sales person. More

Dependable, thorough They are very thorough in checking the vehicle over and finding the problem and discussing what is needed before they work on the vehicle.They are alw They are very thorough in checking the vehicle over and finding the problem and discussing what is needed before they work on the vehicle.They are always friendly and finish the job in a timely manner. More

Odyssey Service Every time I have service done on any of my vehicles I walk out a very happy camper. In my 50 years of driving this dealership is by far the best with Every time I have service done on any of my vehicles I walk out a very happy camper. In my 50 years of driving this dealership is by far the best with customer service / satisfaction that I have ever dealt with. No pressure, just up front information. No hide and seek games. Joe LaBelle was very informative with the problem recently and rectified on the spot. I have come back and purchased 4 vehicles between my immediate and extended family in the last 9 years. And yes, I highly recommend this dealership. Thank you all. More

I like the way they take care about my accord It takes 1 hour and it is a reasonable time for this maintenance. No line, professional conversation and labour. They checked out my car. I recomme It takes 1 hour and it is a reasonable time for this maintenance. No line, professional conversation and labour. They checked out my car. I recommend them to my friends. More

High five to Brilliance I had the best experience at Honda Brilliance. Evan gave us the best customer service. He was polite, understood our needs and was 💯 effective. Fiana I had the best experience at Honda Brilliance. Evan gave us the best customer service. He was polite, understood our needs and was 💯 effective. Fianance guy was super kind and made sure our transaction was done quick. More

Great experience Nice people to deal with. Very helpful. When I am in the market for another new car will give this dealer another try if I am looking at another Honda Nice people to deal with. Very helpful. When I am in the market for another new car will give this dealer another try if I am looking at another Honda. Not pushy or anything like that. They let you decide what you want and will go over each car for you. More

Great experience We knew what vehicle we wanted when we came in, could not have been happier with the quick and easy leasing paperwork. This is our 3rd vehicle from B We knew what vehicle we wanted when we came in, could not have been happier with the quick and easy leasing paperwork. This is our 3rd vehicle from Brilliance and will be back for more. More

Great experience, Our sales person was very patient with all the questions we asked. Price fit our budget. Salesperson was very courteous and helpful. My grandson did Our sales person was very patient with all the questions we asked. Price fit our budget. Salesperson was very courteous and helpful. My grandson did all the negotiating with the salesperson and he was very polite and treated him with respect. More

Great car at a good price. Great car. Good price. Daily email reminders about rating the experience is annoying as xxxx so I am writing a review to make them go away. Great car. Good price. Daily email reminders about rating the experience is annoying as xxxx so I am writing a review to make them go away. More