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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,408 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,408 reviews
November 18, 2018
Great! I was emailing Matt Darwit about a vehicle e-price. He provided me with the price and discounts that I was eligible for. He also helped me get top dol I was emailing Matt Darwit about a vehicle e-price. He provided me with the price and discounts that I was eligible for. He also helped me get top dollar for my trade-in. He was very respectful, understanding, and overall wonderful to work with. I highly recommend working with Matt if you go to Brilliance Honda. More
by HondaOdyssey
Employees Worked With
Matt Darwit
November 14, 2018
Walked in to a very friendly staff. Upon walking in to Brilliance Honda of Crystal lake...we were greeted by Mike Houston,a very friendly and knowledgable man. Not one time did we feel a Upon walking in to Brilliance Honda of Crystal lake...we were greeted by Mike Houston,a very friendly and knowledgable man. Not one time did we feel as if we were being pushed into a sale. He spent quite some time going over details on the few cars we were interested in. He and his staff were very welcoming and made our sale very pleasant. I recommend any one shopping for a vehical , make Brilliance your first stop. Pretty sure it will be your only stop. More
by Lwesterman
Employees Worked With
Mike Houston, Eva and Darrell
November 10, 2018
Met at the door. Took the time to find out my situation and what best options will be best for me. Worked with me to get the payment I could afford. Took the time to find out my situation and what best options will be best for me. Worked with me to get the payment I could afford. More
by Jeff S.
Employees Worked With
Rick Miller
November 03, 2018
Good experience I had a great experience with this Honda dealershipship they were able to get me close to the numbers I wanted and Don Bailey helped me out tremendous I had a great experience with this Honda dealershipship they were able to get me close to the numbers I wanted and Don Bailey helped me out tremendously. Thank you. More
by JAbbott22
Employees Worked With
Don Bailey
October 30, 2018
Great! We were disappointed when the vehicle we wanted was not AWD, but the salesman, Gary, showed us a CR-V . We test drove it and he told us all about the We were disappointed when the vehicle we wanted was not AWD, but the salesman, Gary, showed us a CR-V . We test drove it and he told us all about the vehicle. We made the purchase and are happy with our decision. Of all the car salesman we have done business with he is by far the best. Dan in finance was very helpful also. I would highly recommend Brillance Honda. Very clean appearance ! More
by Mo
Employees Worked With
Gary Cotshott
October 23, 2018
Recommended Ryan Hansen was my salesman. Have purchased 2 vehicles now from him/Brilliance and his customer service and knowledge of the cars is top notch. Had an Ryan Hansen was my salesman. Have purchased 2 vehicles now from him/Brilliance and his customer service and knowledge of the cars is top notch. Had an issue with the brakes on the vehicle that was fixed in a timely fashion and Ben in the service dept handled my concerns very professionally. Great dealership all around More
by knero
Employees Worked With
Ryan Hansen, Ben
October 20, 2018
Excellent customer service I wasn't pressured to buy. Since Max Ring was nice and accomodating and patient my husband and I ended up buying a car on that same night. Which I ra I wasn't pressured to buy. Since Max Ring was nice and accomodating and patient my husband and I ended up buying a car on that same night. Which I rarely do. Darrell Herbert was also very patient considering the tedious paperwork he has to do. Anyway everything went well so I guess everyone went home happy . More
by Jing
Employees Worked With
Max Ring, Darrel Herbert
October 15, 2018
couldn't have been any better!!! The employees were helpful and kind and the process was quick and competitive - it was an awesome experience and Max and Daryl were both a pleasure to The employees were helpful and kind and the process was quick and competitive - it was an awesome experience and Max and Daryl were both a pleasure to work with!! More
by minivan purchase
Employees Worked With
Max Ring (sales) and Daryl (finance)
October 15, 2018
highly recommend We had a great experience and Brilliance! Cindy was amazing and took her time to give us prices and different options that would fit our needs. She We had a great experience and Brilliance! Cindy was amazing and took her time to give us prices and different options that would fit our needs. She was so knowledgable about the car and was so helpful with all of my questions! There was no pressure and I felt comfortable the whole time! More
by jsmith
Employees Worked With
Cindy Laudermilk
October 13, 2018
Great experience purchasing a used car So easy to work with. Everyone was nice and friendly. Purchased a 2017 Nissan Pathfinder and traded in my 2014 Honda Accord. Great experience. Woul So easy to work with. Everyone was nice and friendly. Purchased a 2017 Nissan Pathfinder and traded in my 2014 Honda Accord. Great experience. Would recommend Brilliance Honda! More
by SS0813
Employees Worked With
Megan Deters, Jeff Deters
