Brilliance Honda of Crystal Lake

Purchase of vehicle Vince wadman is a very efficient salesman this was the second new car I have purchased through Vince. I will recommend Vince to my friends Vince wadman is a very efficient salesman this was the second new car I have purchased through Vince. I will recommend Vince to my friends More

Always helpful and great deals We no longer live in Crystal Lake but we have come back for our last 4 cars because they have the best deals and great customer service! We no longer live in Crystal Lake but we have come back for our last 4 cars because they have the best deals and great customer service! More

Best car experience! From the moment I called and spoke with Matt to the moment I drove off with my new Civic..I was completely satisfied with his service! From the moment I called and spoke with Matt to the moment I drove off with my new Civic..I was completely satisfied with his service! More

Painless and comfortable I bought a car 5/5/18 and I was completely happy with my salesman and Brilliance. So happy I bought another one in September and am looking forward to I bought a car 5/5/18 and I was completely happy with my salesman and Brilliance. So happy I bought another one in September and am looking forward to having my service done as well. More

Purchasing was easy Working with Max Ring made it easy. I have bought several vehicles off of Max and the process has been painless and no pressure applied to buy. Working with Max Ring made it easy. I have bought several vehicles off of Max and the process has been painless and no pressure applied to buy. More

Professional and easy. Mario answered all of my questions Mario answered all of my questions and concerns. The one thing you could do to improve the transaction is to prepare a check list to give to customers Mario answered all of my questions and concerns. The one thing you could do to improve the transaction is to prepare a check list to give to customers to remind them of all the things to do and to bring when trading in a car. I forgot to bring my title and had to return home to get it. More

Very Good Service Brought Honda CRV for oil change. Multi-point inspection showed problems. Work done in half the time quoted; price was good. Great job, friendly pe Brought Honda CRV for oil change. Multi-point inspection showed problems. Work done in half the time quoted; price was good. Great job, friendly people. More

Service department I brought my car in for a quote for my insurance policy. The service department show me the damage that was done on my vehicle and it wasn't that bad. I brought my car in for a quote for my insurance policy. The service department show me the damage that was done on my vehicle and it wasn't that bad. I called them back in the middle of the week to order the parts and brought my back to them on Friday. They were able to get it fixed in a couple hours. Bottom line is they know what they are doing, second to none as the saying goes. More

Excellent Customer Service Cindy helped me start to finish and was every bit the helpful pro. I'd recommend her and Brilliance to anyone shopping for a new car and wanting to d Cindy helped me start to finish and was every bit the helpful pro. I'd recommend her and Brilliance to anyone shopping for a new car and wanting to do business with straightforward and honest sales reps. More

Happy With Brilliance I have bought 3 cars from them and never had a problem. For my most recent purchase (2018 Civic), Rob Calhoun was my sales guy and he was nice and pe I have bought 3 cars from them and never had a problem. For my most recent purchase (2018 Civic), Rob Calhoun was my sales guy and he was nice and personable. Dan was the finance guy working that day and he made the whole finance process quick and easy. He explained everything very clearly. I have had my previous cars serviced and Brilliance as well. I personally like Joe in the service department the most. He's always been very helpful. More