Brilliance Honda of Crystal Lake

Best Car Purchase Experience First we really loved dealing with our Salesperson, Gary. Really nice and straightforward fella. There was no hassle and we were allowed to take the c First we really loved dealing with our Salesperson, Gary. Really nice and straightforward fella. There was no hassle and we were allowed to take the car for a prepurchase inspection. And it was as clean as Gary said it would be. I have to say that all the used cars I saw on the lot looked great. Pricing was upfront and the finance manager was pleasant to deal with as well. I especially appreciate that they do not put dealer stickers on cars they sell. :-) More

Just pulled my 11th car out Brilliance Honda Brilliance makes it easy and economical to lease or buy a vehicle. The only service I ever need is general maintenance. Once I needed a battery. Brilliance makes it easy and economical to lease or buy a vehicle. The only service I ever need is general maintenance. Once I needed a battery. More

Fantastic I was so pleased with my salesman Mike was amazing absolutely NO pressure. He knew what I wanted and went out of his way to get it. I WILL definitely I was so pleased with my salesman Mike was amazing absolutely NO pressure. He knew what I wanted and went out of his way to get it. I WILL definitely recommend him to any and everyone. More

FANTASTIC Cindy was so wonderful. I never felt pressured. Megan in finance was fantastic. It really was a great experience from start to finish. Thank you Cindy was so wonderful. I never felt pressured. Megan in finance was fantastic. It really was a great experience from start to finish. Thank you More

easiest car buying experience to be had From walking in the door to walking out, the whole experience was low pressure. Evan and Warren are the best to guys to work with. From walking in the door to walking out, the whole experience was low pressure. Evan and Warren are the best to guys to work with. More

Great experience at Brilliance Honda!I I brought my old CRV in for service. I had been thinking about buying a new care, so while I was there waiting, I flagged down Max Ring and he took m I brought my old CRV in for service. I had been thinking about buying a new care, so while I was there waiting, I flagged down Max Ring and he took me through the inventory and explained all the new features. I did not come prepared to purchase a vehicle that day, but Max was very accommodating and went out of his way to help me complete my purchase. I would give him 5 stars as a salesman! In the finance department, Darrell Herbert sped along the paperwork in an organized and friendly manner. I have been coming to this dealership since 2010 and have had great experience with the service department, mainly Shaun Brandau, Joe LaBelle, Marc Boyer, & Jim McInerney who have all treated me with courtesy and respect. More

I had a positive, no haggle, car buying experience. I was actually dreading visiting a car dealer to purchase the CRV that I had researched online. However, this experience far exceeded my last one at t I was actually dreading visiting a car dealer to purchase the CRV that I had researched online. However, this experience far exceeded my last one at the old Honda dealership 12 years ago. The color I wanted was easily attainable from another dealer. The price was discounted and I received fair trade in values for the 2 cars I needed to trade in. All was done very professionally and respectfully. Jeremy Cybulski is the Best! More

5th purchase from Brilliance Honda in Crystal Lake My wife and I love shopping locally and have always been treated extremely well by everyone from the service department to sales and financing includi My wife and I love shopping locally and have always been treated extremely well by everyone from the service department to sales and financing including ownership. Kevin and his team are top notch... More

Best Car Buying Experience We’ve Ever Had We came in at 4:30 P.M. and by 6:30 P.M. we were driving our brand new CRV. There were “no surprises” in the paperwork. The price was fair and reasona We came in at 4:30 P.M. and by 6:30 P.M. we were driving our brand new CRV. There were “no surprises” in the paperwork. The price was fair and reasonable for the car we wanted. Ryan Hansen was very professional. He helped us all througout the process. Overall, we are very pleased with our experience. More

Great experience I dreaded buying a car. Everyone,however,made the entire experience painless. I recommend the dealership for all women making the dreaded trip to a ca I dreaded buying a car. Everyone,however,made the entire experience painless. I recommend the dealership for all women making the dreaded trip to a car dealership More