Brilliance Honda of Crystal Lake

Easy Transaction It was easiest transaction I ever had. Matt Darwit was easy to work with and answered all our questions. I would definitely buy another car from Mat It was easiest transaction I ever had. Matt Darwit was easy to work with and answered all our questions. I would definitely buy another car from Matt. More

Excellent! Thank you for the amazing experience at Brilliance! Everyone was professional and knowledgeable! Thanks to Matt for an awesome buying experience. I lo Thank you for the amazing experience at Brilliance! Everyone was professional and knowledgeable! Thanks to Matt for an awesome buying experience. I love my new CRV! More

Love my new car, excellent service I walked out of the dealership very happy with my purchase and monthly payments. Great sales person Max and Daryl from financing. I will surely recom I walked out of the dealership very happy with my purchase and monthly payments. Great sales person Max and Daryl from financing. I will surely recommend this place. More

Certified Pre Owned We had a good experience from start to finish. Cindy was so helpful and knowledgeable. Would definitely come here again. The financial paperwork w We had a good experience from start to finish. Cindy was so helpful and knowledgeable. Would definitely come here again. The financial paperwork was smooth and efficient. More

New Honda Accord Sport Entire process was quick and seamless. Jim was informative and easy to work with. Internet pricing was provided and honored with an additional 100 do Entire process was quick and seamless. Jim was informative and easy to work with. Internet pricing was provided and honored with an additional 100 dollars taken off the sales price after we arrived at dealership. More

Superb, no pressure car-buying experience I purchased a 2016 Honda Civic two years ago and recently purchased a 2018 Honda Accord Hybrid from Brilliance Honda. My experience with the dealershi I purchased a 2016 Honda Civic two years ago and recently purchased a 2018 Honda Accord Hybrid from Brilliance Honda. My experience with the dealership, sales person and overall purchase process was so positive the first time, I sought out the same sales person when I was looking to make a second purchase. This sales person did not disappoint; she was knowledgeable, courteous, responsive to my needs and provided an enjoyable car-buying experience. I would definitely recommend the dealership and return there for my next Honda purchase. More

Great staff, just nice people. This is our third new Honda from this dealer. It is 45 miles from our home and something keeps us coming back. We have a dealer five miles come our ho This is our third new Honda from this dealer. It is 45 miles from our home and something keeps us coming back. We have a dealer five miles come our home. Happy to say it is a friendly extra clean place to deal with good people. It seems like we have been able to make what we think are satisfactory purchases. Like our new Pilot, now learning about it almost everyday. More

Non-Stress Auto Purchase The two Brilliance employees that I dealt with were both pleasant and professional. The Sales Consultant was very helpful and informative. The Finance The two Brilliance employees that I dealt with were both pleasant and professional. The Sales Consultant was very helpful and informative. The Finance Manager was also helpful and efficient More

Great experience It was a great experience from the moment we walked into the dealership, the staff was very friendly and knowledgeable. Our salesman Mario Pac was ama It was a great experience from the moment we walked into the dealership, the staff was very friendly and knowledgeable. Our salesman Mario Pac was amazing to deal with. More

Fantastic One of the best dealerships I’ve been to. Everyone was friendly, kind and understanding. Robert was one of the most helpful cars salesman we’ve ever m One of the best dealerships I’ve been to. Everyone was friendly, kind and understanding. Robert was one of the most helpful cars salesman we’ve ever met. Robert asked us immediately what our budget was, found the car we wanted (a Ford) and we immediately loved the car. He made sure to keep the payments right at what we asked and we couldn’t be more greatful. We talked with the finance manager (Darrell) and was able to adjust the price/interest rate to get us where we wanted to be + an extended warranty. Upon owning the car for a week we discovered it had a safety feature that was set from the previous owner. We couldn’t turn it off as it was hard coded and since it wasn’t a Honda car the dealership couldn’t either. Instead, they offered for us to go to Ford and we would get reimbursed for the job. A total of a 5 minute conversation and a few hand shakes and no headaches and we got the perfect car. Paying the perfect price and nothing but a good experience to top it off. More