Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,427 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,427 reviews
May 22, 2018
Fantastic buying experience This is our fourth Honda we have purchased from Brilliance Honda and we would never buy from a different dealership. We have had exceptional service This is our fourth Honda we have purchased from Brilliance Honda and we would never buy from a different dealership. We have had exceptional service from the sales process through ongoing routine maintenance. More
by BeckiE
Employees Worked With
Jim I (our sales person); Jeff and Megan
May 20, 2018
Great dealership! The staff was great to work with! I highly recommend this dealership and all of the staff that worked with me! Very pleased that they worked with me t The staff was great to work with! I highly recommend this dealership and all of the staff that worked with me! Very pleased that they worked with me to make it a smooth experience! More
by radhonda
Employees Worked With
Robert Calhoun, Darryl
May 14, 2018
Good Experience! Glad I went to Brilliance Honda. The staff was very helpful and knowledgeable. I would recommend working with Brilliance Honda in Crystal Lake. We Glad I went to Brilliance Honda. The staff was very helpful and knowledgeable. I would recommend working with Brilliance Honda in Crystal Lake. We are very happy with our new Pilot. More
by jbatt3
Employees Worked With
Mike Houston
May 11, 2018
pleasant, informative. It was pleasant, informative. Gary and Megan did a fine job representing the dealership, and in the sale / lease of the car. No complaints to report. It was pleasant, informative. Gary and Megan did a fine job representing the dealership, and in the sale / lease of the car. No complaints to report. More
by Buyer
Employees Worked With
Gary Cotshott, Megan Deters
May 09, 2018
It was easy I was overseas and made a deal via email. Car was waiting for me when I arrived. Less than an hour at the dealer and I was on my way home with new HR- I was overseas and made a deal via email. Car was waiting for me when I arrived. Less than an hour at the dealer and I was on my way home with new HR-V. Thanks Don Bailey. More
by biggun0
Employees Worked With
Don Bailey
May 05, 2018
Great experience with Leslie I purchased a CRV, 2017 Certify. The customer service is great, everything was smooth and very pleased. Great prices. I will recommend to any one who I purchased a CRV, 2017 Certify. The customer service is great, everything was smooth and very pleased. Great prices. I will recommend to any one who wants to traid in. More
by Ara2017
Employees Worked With
Leslie Wood
May 04, 2018
3rd car and will come back again I’ve purchased 2 cars and co-signed for another at Brilliance. I’ve also did request for quotes from 4 local dealerships and Brilliance always gives m I’ve purchased 2 cars and co-signed for another at Brilliance. I’ve also did request for quotes from 4 local dealerships and Brilliance always gives me the best price. More
by americanuck
Employees Worked With
Cindy Laudermilk
May 04, 2018
My second car at Brilliance and I would go back again. Mike Houston was very helpful, friendly and not at all pushy. I really liked him. The person who took our check in the office could have been a lit Mike Houston was very helpful, friendly and not at all pushy. I really liked him. The person who took our check in the office could have been a little friendlier. More
by noname
Employees Worked With
Michael Houston
April 20, 2018
2017 Civic This is the second car in 2 years that we have purchased from brilliance honda and from Vince. The first time around was such a good experience we kne This is the second car in 2 years that we have purchased from brilliance honda and from Vince. The first time around was such a good experience we knew we had to go back. Absolutely recommend this dealership to everyone...and of course ask for Vince! More
by Goldengirl123
Employees Worked With
Vince and Megan
April 19, 2018
ALWAYS A GREAT EXPERIENCE AT BRILLIANCE HONDA MIKE HUSTON AS BEEN MY SALESMAN AND FRIEND FOR MANY YEARS. YOU ARE VERY LUCKY TO HAVE A PERSON LIKE MIKE WORKING FOR YOU I HOPE HE NEVER LEAVES YOU.. MIKE HUSTON AS BEEN MY SALESMAN AND FRIEND FOR MANY YEARS. YOU ARE VERY LUCKY TO HAVE A PERSON LIKE MIKE WORKING FOR YOU I HOPE HE NEVER LEAVES YOU.. More
by DENNIS 1946
Employees Worked With
MR. CHOE WAS GREAT TOO.
