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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,404 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,404 reviews
March 22, 2018
New car purchase My salesman and finance manager were very helpful and knowledgeable in explaining my new car and the financing available. The whole process was done My salesman and finance manager were very helpful and knowledgeable in explaining my new car and the financing available. The whole process was done quickly and efficiently. More
by Newcar
Employees Worked With
Max Ring, Darrell Herbert
March 21, 2018
Very fast Reached a good price quickly. Didn’t have to sit at the dealership all day. Max was very helpful and nice. It was a pleasure buying from him. Reached a good price quickly. Didn’t have to sit at the dealership all day. Max was very helpful and nice. It was a pleasure buying from him. More
by Dave17
Employees Worked With
Max Ring
March 18, 2018
Always a great experience!! Eva, Jeff, warren and Dan are a great team and always make sure that we are taken care of. We have been buying cars from them for 5 years and they are Eva, Jeff, warren and Dan are a great team and always make sure that we are taken care of. We have been buying cars from them for 5 years and they are always super friendly and welcoming! More
by lauramac000
Employees Worked With
Eva, Jeff and dan
March 18, 2018
Great Car & Service! The first car I bought from Eva was 12 years ago. I always think of her first when I want to buy a new Honda! Brilliance bends over backwards to get y The first car I bought from Eva was 12 years ago. I always think of her first when I want to buy a new Honda! Brilliance bends over backwards to get you the vehicle you want, and in my experience, their price is always better than any of the other dealers in my area. I got the Consumer Reports “Build and Buy" price. This is not the same from all participating dealers. More
by LouieG
Employees Worked With
Eva Gagliardi
March 15, 2018
Nice Atmosphere I am a repeat customer of Brilliance Honda and I will continue to be. Nice atmosphere. No pressure. Friendly. Listen to your needs etc. . I am a sing I am a repeat customer of Brilliance Honda and I will continue to be. Nice atmosphere. No pressure. Friendly. Listen to your needs etc. . I am a single mom, and my car dealer Mike Houston, always works with me and doesn't try and talk me into a car that I would love but just can't afford. I have been taken advantage of numerous times before at other dealerships. But now I have FINALLY found a dealership I can trust. They will always have my recommendation and business. More
by kskoog
Employees Worked With
Mike Houston
March 10, 2018
I got robbed here . I don't mean that I overpaid for a car. I mean I literally got robbed. Their service department stole my $300 Ray Ban sunglasses from the car. Again . I don't mean that I overpaid for a car. I mean I literally got robbed. Their service department stole my $300 Ray Ban sunglasses from the car. Again, SERVICE DEPARTMENT AT BRILLIANCE HONDA STOLE MY $300 RAY BAN SUNGLASSES. Are you reading this Mr. Kevin Keefe? Your service department STOLE my sunglasses. More
by srb034
Employees Worked With
Mark (service), Tim (service), Jeremy (sales), David (sales), Megan (finance)
March 06, 2018
Top notch dealership. I have now bought my third car from Brilliance. The salesman Donald Bailey worked well with my son and completely met all my sons car buying needs. I have now bought my third car from Brilliance. The salesman Donald Bailey worked well with my son and completely met all my sons car buying needs. I have and will continue to recommend Brilliance to everyone. More
by Dhenry001
Employees Worked With
Donald Bailey
March 05, 2018
Great It was a quick and easy trip, they had the exact car I wanted and Rob Calhoun made the whole experience that much more enjoyable. It was a quick and easy trip, they had the exact car I wanted and Rob Calhoun made the whole experience that much more enjoyable. More
by jjrich20
Employees Worked With
Robert Calhoun
March 03, 2018
Excellent Very friendy. Not pushy. Quick experience. Flexible. Patient. Knowledgeable. Honest. Reasonable price. Great selection. Personable service. Adequate Very friendy. Not pushy. Quick experience. Flexible. Patient. Knowledgeable. Honest. Reasonable price. Great selection. Personable service. Adequate hours. Good communication. We definitely will be purchasing another vehicle from Brilliance Honda in the future! More
by Carrie Jones
Employees Worked With
Dan Alfaro
March 02, 2018
Amazing! Went in to re-lease another vehicle. I called beforehand to make sure I could trade in my other lease for a new one that day and the girl on the phone Went in to re-lease another vehicle. I called beforehand to make sure I could trade in my other lease for a new one that day and the girl on the phone said it wouldn't be a problem. I ended up working with the same salesman I had years ago, Vince. Everything went great. He is pretty patient as I didn't really know what color I wanted and also left some things in the car I had already turned in...he went and got them for me in between the test drive and filling out paperwork. Worked with Dan to complete all the financing paperwork. Everyone is very nice. Will be back for the 5th time in 3 years. Thank you!!! More
by Erinanne26
Employees Worked With
Vince and Dan
