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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,416 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,416 reviews
December 07, 2017
very pleasant. The salesman was very helpful and showed us the cars we were interested in. The sales process was very quick and smooth. We did not feel pressured. The salesman was very helpful and showed us the cars we were interested in. The sales process was very quick and smooth. We did not feel pressured. More
by Brian
Employees Worked With
Rich Donovan
December 04, 2017
Friendly, efficient and pressure free. Every person we worked with was very helpful. Options were presented but at no time was there pressure to purchase anything other that what we wanted Every person we worked with was very helpful. Options were presented but at no time was there pressure to purchase anything other that what we wanted. We had to order our Ridgeline, but before doing so Max, our sales person looked to see if any were available. Alas, none were, but the one we ordered came in early. Great experience. More
by Chris
Employees Worked With
MAx Ring, Elizabeth Wood
December 04, 2017
Great Dealership. Great Customer Service. I generally lowth car shopping...but I have endes up purchasing 2 new Hondas from Brillance Honda in the last 17 months. Both times I have been extrem I generally lowth car shopping...but I have endes up purchasing 2 new Hondas from Brillance Honda in the last 17 months. Both times I have been extremely impressed with the sales staff, finance staff, and management to work with me. We currently own a 2006 Toyota Sienna and came to Brillance as a last stop before making another Toyota purchase, but each time got a better deal on a better product. I work in aircraft maintenance and have always worked on cars/motorcycles/boats...so I'm very cautious about who I allow to work on my vehicles. I have had maintenance work done at Brillance and have been impressed. The workmanship and value are both great and I trust this dealership. More
by Dale H
Employees Worked With
Max, Fred, Dan, Leslie (and others)
December 03, 2017
Very friendly and not pushy. Easy to work with. I went to get a service on my 2015 and was looking for a deal on 2018. Salesman was kind to let me know what options were available and no pressure o I went to get a service on my 2015 and was looking for a deal on 2018. Salesman was kind to let me know what options were available and no pressure on what I wanted. Just wanted me to be happy of what I wanted. More
by sandy
Employees Worked With
Gary Cottshott & Finance guy (Darryl?)
November 29, 2017
No issues. I enjoyed it. My dealer was friendly and knowledgeable. He took his time with me and answered all my questions. The service department gets things done in a timel My dealer was friendly and knowledgeable. He took his time with me and answered all my questions. The service department gets things done in a timely manner as well. Thank You!! More
by Amy B Runyon
Employees Worked With
Max
November 24, 2017
Dealer's Passion Although it took four hours for the car to buy, the dealer tried to proceed quickly. when i got the finance for my car they help me to get minium inte Although it took four hours for the car to buy, the dealer tried to proceed quickly. when i got the finance for my car they help me to get minium interest. More
by peactool
Employees Worked With
Ryan
November 24, 2017
Very pleasant experience Mr Hansen covered all questions I had about the vehicle,and knew all about the car I wanted.I was impressed by his knowledge of Honda Mr Hansen covered all questions I had about the vehicle,and knew all about the car I wanted.I was impressed by his knowledge of Honda More
by Danscar
Employees Worked With
Ryan hansen
November 24, 2017
New car purchase Very friendly and not pushy. Easy to work with and price is very reasonable. Would definitely recommend dealer for a new or used car purchase. Very friendly and not pushy. Easy to work with and price is very reasonable. Would definitely recommend dealer for a new or used car purchase. More
by Ukie4
Employees Worked With
Fred Homer, Warren Choe
November 24, 2017
Easy process Great experience. Salesman was wonderful. No pressure, just listened to our requirements and found the car for us. All paperwork completed quickly Great experience. Salesman was wonderful. No pressure, just listened to our requirements and found the car for us. All paperwork completed quickly for a smooth transaction. More
by Happy Gal
Employees Worked With
Mike Houston
November 23, 2017
Great experience! Everyone we dealt with was knowledgable, efficient, friendly, and extremely helpful. I would highly recommend this dealership. The entire process was Everyone we dealt with was knowledgable, efficient, friendly, and extremely helpful. I would highly recommend this dealership. The entire process was excellent and stress free and I love the car we bought! More
by Sandy
Employees Worked With
Rick Miller, Cindy Laudermilk, and Darrell Herbert
