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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,404 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,404 reviews
September 12, 2017
Good Experience Ryan was very thorough explaining the CRVs features - both safety and custom. We liked the options on the CRV EX offered. Meghan explained the many Ryan was very thorough explaining the CRVs features - both safety and custom. We liked the options on the CRV EX offered. Meghan explained the many financial issues clearly. More
by Sharon211
Employees Worked With
Ryan, Meghan, and internet lady
September 09, 2017
Good Experience This is our 1st Honda and our 1st purchase from Brilliance. Friendly, knowledgeable people presented all the options without the pressure to purchase. This is our 1st Honda and our 1st purchase from Brilliance. Friendly, knowledgeable people presented all the options without the pressure to purchase. On a busy day with a test drive and a trade in, we were in and out with our new Honda HR-V in about 2 hours. Love the car and the dealership! More
by Mike
Employees Worked With
Fred, Daryl
September 07, 2017
Patience I never show up uninformed and what I don't have information on I have questions for, Cindy was very patient and would find the answer quickly if she I never show up uninformed and what I don't have information on I have questions for, Cindy was very patient and would find the answer quickly if she didn't already know it More
by Kris
Employees Worked With
Cindy, Heidi
September 02, 2017
Great overall experience! Happy Returning Customer ! I have now purchased my 6th vehicle from Brilliance Honda. It was nice to deal with the same salesman since 2012! Mike Houston has always been availab I have now purchased my 6th vehicle from Brilliance Honda. It was nice to deal with the same salesman since 2012! Mike Houston has always been available for all of my new vehicle inquiries. We have laughed about some of my purchases during a snowstorm. Mike had to go out to separate off-site lot to bring up the vehicle I needed. Ever since then I have been a loyal customer of his. Also dealing with the same sales manager ,Warren Choe directly. Made negotiating the final price a breeze. So much better than waiting for the salesman to go back and forth time and again with offers. Much appreciated guys! See you all again for my next purchase. More
by John71
Employees Worked With
Warren Choe, Michael Houston
September 01, 2017
Extremely happy! I briefly explained what I was looking for and presto, it was as if Sales Rep. Ryan Hansen read my mind! I was very happy with the entire process from I briefly explained what I was looking for and presto, it was as if Sales Rep. Ryan Hansen read my mind! I was very happy with the entire process from start to finish! More
by Vobrien
Employees Worked With
Ryan Hansen
September 01, 2017
overview We felt we had a very good sales person. He was knowledgeable and friendly. Answered all our questions and gave us different options. He explained thi We felt we had a very good sales person. He was knowledgeable and friendly. Answered all our questions and gave us different options. He explained things about the car after we made our purchase which were helpful. More
by minerschool7
Employees Worked With
Jeremy and Daryl
August 26, 2017
Great people My purchase moved along at a brisk pace after we came to an agreed price.. All add-ons were promptly installed to my satisfaction. I would recommend y My purchase moved along at a brisk pace after we came to an agreed price.. All add-ons were promptly installed to my satisfaction. I would recommend your dealership to anyone I know who is looking for a new car. More
by Bohunk
Employees Worked With
Fred
August 23, 2017
Good experience Purchasing a new HR-V here was a good experience. The dealer knew the value of my trade-in without low-balling the price, and gave me a good deal on Purchasing a new HR-V here was a good experience. The dealer knew the value of my trade-in without low-balling the price, and gave me a good deal on the new car. No haggling necessary - the final price came in under my expectations at the first proposal, and I do a lot of research ahead of time. More
by Brad
Employees Worked With
Cindy
August 23, 2017
Outstanding!!!! I have bought 2 Honda's from Brillance and Jeff Deters is the best car person I have ever dealt with. From 1st contact to delivery A+ experience. I have bought 2 Honda's from Brillance and Jeff Deters is the best car person I have ever dealt with. From 1st contact to delivery A+ experience. More
by Junya
Employees Worked With
Jeff Deters
August 21, 2017
Leasing of a HRV The leasing experience was easy with no pressure. Eva Gagliardi was very knowledgeable about the HRV and the its features,. She was also familiar wi The leasing experience was easy with no pressure. Eva Gagliardi was very knowledgeable about the HRV and the its features,. She was also familiar with the leasing terms and conditions, which was helpful as this was our first time car lease. She was a pleasure to deal with. More
by DCR
Employees Worked With
Eva Gagliardi and leasing finance person (female). Both were pleasant to work with.
