Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,404 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,404 reviews
August 01, 2017
Jeremy and fin team were efficient and great to work with! Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via ph Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via phone and text and everything was ready for me when I came to the dealership to drive the vehicle and complete the transaction. More
by BigH
Employees Worked With
Jeremy
August 01, 2017
Becoming a Honda 1st time owner This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recomm This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recommend Brilliance Honda to Every one!! I feel confident that we made the right chose!! More
by 1st time Honda
Employees Worked With
Robert and Daryl
July 31, 2017
Great! Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recom Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recommend Gary and Brilliance for anyone looking to purchase a vehicle moving forward. More
by Charliechidley
Employees Worked With
Gary Cotshott
July 31, 2017
extended warranty type and necessity extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is established. More
by dilema
Employees Worked With
mike houston
July 30, 2017
New car purchase Smoothest transaction you could possibly wish for. No pressure from sales staff, incredibly knowledged and straight to the point. Gave me a great pric Smoothest transaction you could possibly wish for. No pressure from sales staff, incredibly knowledged and straight to the point. Gave me a great price I felt comfortable with. Couldn't have had a better experience than this. More
by Minh24
Employees Worked With
Jim infusino, Warren
July 30, 2017
Excellent Rick and Leslie did a great job and made it a pleasure to make the deal very painless! Megan made the paperwork smooth and comfortable. Rick and Leslie did a great job and made it a pleasure to make the deal very painless! Megan made the paperwork smooth and comfortable. More
by Ralph Malten
Employees Worked With
Rick, Leslie, Megan
July 29, 2017
Internet Purchase of 2017 Civic EX-L Super easy to deal with. I got a very competitive quote over email and identified the exact car I wanted and then did probably the quickest transacti Super easy to deal with. I got a very competitive quote over email and identified the exact car I wanted and then did probably the quickest transaction in the dealership I have ever done. Car was prepped and ready and I was in and out in less than an hour. More
by daveyen1
Employees Worked With
Leslie, Lauri, Cindy, and Megan
July 29, 2017
Excellent Customer service and follow up!!!! Purchased another vehicle from Brilliance Honda and as usual they were second to none with the ease they made of the buying experience. That's why I a Purchased another vehicle from Brilliance Honda and as usual they were second to none with the ease they made of the buying experience. That's why I always refer Family and friends looking for a Honda to brilliance in Crystal Lake.Pete More
by Pete
Employees Worked With
Max Jeff
July 27, 2017
Oil change and brakes It was a busy Monday & Rick was kept busy but he stayed calm and worked at an even pace pleasing everyone. I learned my lesson and will not have serv It was a busy Monday & Rick was kept busy but he stayed calm and worked at an even pace pleasing everyone. I learned my lesson and will not have service done on a Monday if I could help it. The work was completed promptly. I have complete trust in the service department. More
by Connie
Employees Worked With
Richard Ziegler
July 25, 2017
People Are Great Not very often that one would describe dealer experience as great but my recent trip at Brilliance Honda to purchase an Odyssey sure was one. Thanks t Not very often that one would describe dealer experience as great but my recent trip at Brilliance Honda to purchase an Odyssey sure was one. Thanks to Eva and to the great people at the Pricing Dept and F&I. I intend to keep the mini van for a long time but the next time I'm looking to buy a car, I know where to go! More
by rsmpacis
Employees Worked With
Eva, Laurie, Megan
