Brilliance Honda of Crystal Lake

Great Car ... Great Price Drove 50 miles to buy the exact used car that I was looking for. I feel I got the perfect car at a great price. Thanks. Drove 50 miles to buy the exact used car that I was looking for. I feel I got the perfect car at a great price. Thanks. More

Great service! We have always been pleased with the service department. They are timely in getting work done and helpful in prioritizing services needed. Being a on We have always been pleased with the service department. They are timely in getting work done and helpful in prioritizing services needed. Being a one car family, we appreciate the loaner car available while services are being performed. We are also thankful to go to a dealership we trust. More

Purchased a new accord This is the third vehicle we have purchased from the Ring family. Everything was explained very well. We were completely satisfied with the entire exp This is the third vehicle we have purchased from the Ring family. Everything was explained very well. We were completely satisfied with the entire experience. More

Right car at right time and price. All around great experience. Easy in and quickly done. Rob, the sales person, was key to the sale. Everyone was courteous, attentive, efficient an All around great experience. Easy in and quickly done. Rob, the sales person, was key to the sale. Everyone was courteous, attentive, efficient and understanding. Best of all I left feeling that my reasearch and the dealer I chose ensured I made the best choice and that feeling carried me on my ride the back to Chicago More

When in doubt shop here Im not a big fan of car dealers, But they had something i wanted so i took the plunge, started online, sent a simple email asking for best price, noth Im not a big fan of car dealers, But they had something i wanted so i took the plunge, started online, sent a simple email asking for best price, nothing more nothing less, i received the price, liked it, met with Jeremy, bought the truck & left, 2 days later had a slight issue with a belt squeal, gave them a call, ended up setting appt for service on the belt & decided to take them up on an offer for some other work (scheduled Maintenance) at an incredible price since I bought the truck there, TBH I was skeptical of what all they were doing for the price quoted, dropped of the truck a day earlier, left in a loaner & picked up my ride the next day.. all was great! They treated me like a king even thou i bought a used vehicle at a great price,, I would deffo refer anyone as well as make them my 1st choice when its time for our next vehicle regardless of the fact its a long drive across one state line & 3 county lines away,, More

Excellent service from Jeff in the service dept. kept me informed of the process the entire time they had the vehicle. also let us use loaner until work was do service from Jeff in the service dept. kept me informed of the process the entire time they had the vehicle. also let us use loaner until work was done. Thank You More

SSS review I am a honda's client for 3 years. Starting from buying the Honda Accord on the Brilliance Honda dealership I higly rate the service, courtazy, profe I am a honda's client for 3 years. Starting from buying the Honda Accord on the Brilliance Honda dealership I higly rate the service, courtazy, professinolizm, convinience and politeness of everybody working there. Complete satisfaction is my expqrience with the dealership and the service they provide for my car. This is the right dealership i would recommend to use their service to everybody More

Professional The service department handled my issue very professionally and courteously. I was only there for a short time and they needed to keep my vehicle ove The service department handled my issue very professionally and courteously. I was only there for a short time and they needed to keep my vehicle overnight so they gave me a loaner car to drive in the meantime. The next day, my vehicle was ready and I picked it up after work with no issues. My vehicle is running great again. More

In and out in 45min I arrived at the appt. time and was out within 45min. Everything was explained to me. They came to me before replacing filters that were not planned I arrived at the appt. time and was out within 45min. Everything was explained to me. They came to me before replacing filters that were not planned on at time of appt. The waiting area is clean and plenty of room to sit, watch TV or use ipads or other devices. Coffee and tea, water, are complimentary. Restrooms are always clean and attractive. The employees are always pleasant and considerate. More

great and on time service great and on time / good price / good service hours for my schedule / washed auto / service manager went over any future work which needed to be prefo great and on time / good price / good service hours for my schedule / washed auto / service manager went over any future work which needed to be preformed. More