Brilliance Honda of Crystal Lake

Great Experience! Easiest car purchase ever! Walked in and was greeted instantly. Was test driving a new civic within minutes. They have a huge selection of cars to cho Easiest car purchase ever! Walked in and was greeted instantly. Was test driving a new civic within minutes. They have a huge selection of cars to choose from and a very nice waiting room when cleaning or servicing your car. The staff was extremely pleasant and I would highly recommend Brilliance Honda. More

Civic 2015 I was ferreted to Max. He did a great job! Gave me a fair price and made buying my new used car a breeze! I will but my next car from you and refer my I was ferreted to Max. He did a great job! Gave me a fair price and made buying my new used car a breeze! I will but my next car from you and refer my friends for sure! More

Seamless throughout the process All the people from the dealership in the sales and finance departments that we encountered, were easy to talk to and really wanted us to get exa All the people from the dealership in the sales and finance departments that we encountered, were easy to talk to and really wanted us to get exactly what we wanted. More

Positive experience with this Honda Dealership After researching and deciding what kind of car I wanted to buy, I reached out to the surrounding area Honda Dealerships via email. This dealership a After researching and deciding what kind of car I wanted to buy, I reached out to the surrounding area Honda Dealerships via email. This dealership answered all my questions and also provided me quotes on the different models. When I arrived, they were very friendly and introduced me right away to the salesperson that I would be working with. I test drove the cars I was interested in and then went back inside to start the wheeling and dealing process. He was understanding, not to pushy, and worked with me on the price and trade in value. There was just one point that I was ready to leave, but then we worked it out. It was a long process and tiring day, but I left knowing that I received a fair price for my car and trade in value. It does pay to do your homework before buying a car or, for that matter, anything really! Also, I learned the value of not going alone to buy a car. My friend provided me with good advice and direction. I would recommend this dealership to buy a car and I am very excited about my new Honda! More

Buying a CRV The best car buying experience ever. Fred was extremely knowledgeable about the 2017 CRV even though it has been out a couple of weeks. I have bought The best car buying experience ever. Fred was extremely knowledgeable about the 2017 CRV even though it has been out a couple of weeks. I have bought Hondas before and this was the best dealership we have gone to. I will be taking my Accord here fo service. Extremely glad we went to Brilliance Honda. More

Good experience The salesman was professional, knowledgeable, and overall the purchase experience was very good. I would definitely recommend Brilliance Honda to ther The salesman was professional, knowledgeable, and overall the purchase experience was very good. I would definitely recommend Brilliance Honda to there for buying a car. More

Professional, Well Spoken, Knowledgeable Service Staff Went in for an oil change, and the technician was so helpful. Reviewed a number of items, and answered my questions, explaining everything without ge Went in for an oil change, and the technician was so helpful. Reviewed a number of items, and answered my questions, explaining everything without getting lost in car-tech, so I understood what he was telling me. A welcome change, and the reason I will be back for all routine maintenance care. Also, as an aside, waiting area is great. Clean, places to hook up your laptop, comfy chairs, television, and good coffee. What more could you ask for!?! More

Friendly Service - Beautiful Facility Everyone is always quick and friendly. Beautiful showroom and service waiting area. I live closer to other Honda dealerships, but it's well worth the Everyone is always quick and friendly. Beautiful showroom and service waiting area. I live closer to other Honda dealerships, but it's well worth the drive to Crystal Lake . More

Excellent Service I walked right in, and was able to get service without having to make an appointment. The staff is very friendly and knowledgeable, and the waiting I walked right in, and was able to get service without having to make an appointment. The staff is very friendly and knowledgeable, and the waiting areas and restrooms are very clean and modern. Free coffee and vending areas are also available. I will be coming here more often for service in the future! More