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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,404 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,404 reviews
July 13, 2015
Brilliance Honda Service We have four Honda's and have been very happy with our experiences with the Service team at Brilliance Honda! Keep up the great job!! We have four Honda's and have been very happy with our experiences with the Service team at Brilliance Honda! Keep up the great job!! More
by QB 11
Employees Worked With
Ben & Joe
July 13, 2015
I'll be coming back Brilliance spent a considerable amount of time diagnosing a whining noise in the front of the car. They determined that I had a small rust hole on th Brilliance spent a considerable amount of time diagnosing a whining noise in the front of the car. They determined that I had a small rust hole on the muffler pipe that was causing the problem. They also found a few other minor problems. They never charged me for their time spent. More
by schickma
Employees Worked With
Don't have names
July 06, 2015
Amazing and fun!! You guys did better then a dealer in near area. More virtuous and friendly staff, helpful and honest!! Great place to purchase from. Thanks a lot Bril You guys did better then a dealer in near area. More virtuous and friendly staff, helpful and honest!! Great place to purchase from. Thanks a lot Brilliance Honda!! More
by Dyoung0211
Employees Worked With
Fred And Megan !!
July 03, 2015
Service The service was quick and they explain what needs to be been. They told me what will need to be done in the future. I will be bring my car back for se The service was quick and they explain what needs to be been. They told me what will need to be done in the future. I will be bring my car back for service. More
by Teacher
Employees Worked With
Service manager
July 01, 2015
New Car Puchase Excellent salesman and excellent service. Owned Honda Odyssey since 2004 and never had any problems. Looking for same quality workmanship in the Ho Excellent salesman and excellent service. Owned Honda Odyssey since 2004 and never had any problems. Looking for same quality workmanship in the Honda Odyssey 2015. More
by Odyssey2015
Employees Worked With
Rick Miller
June 29, 2015
Great salesman and manager. Great car. I knew what I wanted when I went to Brilliance Honda. My wife had purchased a CRV a few years ago from Hardy and really appreciate your dealership. Y I knew what I wanted when I went to Brilliance Honda. My wife had purchased a CRV a few years ago from Hardy and really appreciate your dealership. Your service is outstanding. More
by newhondaowner
Employees Worked With
Evan, Joe
June 27, 2015
Traded in my Honda CRV for a Pilot I had a very positive experience trading in my CRV for a 2015 Pilot. Rob Calhoun really helped me make my decision that the Pilot was a good choice fo I had a very positive experience trading in my CRV for a 2015 Pilot. Rob Calhoun really helped me make my decision that the Pilot was a good choice for me. I needed more seating/space in my car for my kids. Both Rob and Warren made it possible for me to continue to have a fair and affordable monthly payment for this great SUV! More
by Sgiffin
Employees Worked With
Robert Calhoun
June 16, 2015
Pleasant experience - friendly and informative I was satisfied with both the price paid for the new Honda, and the trade-in allowance on my old vehicle. I used several internet sources to estimate I was satisfied with both the price paid for the new Honda, and the trade-in allowance on my old vehicle. I used several internet sources to estimate both a reasonable price, and a reasonable trade-in value - and both received were in a reasonable range. In addition, the employees I dealt with were friendly, knowledgeable and efficient. The main reason I decided to buy in a quick manner was what I felt was the fair prices quoted. I had a previous experience about seven months ago, also in attempting to purchase a new Honda, and was offered a ridiculously low price for my trade-in, about $2,000 less for an auto which was not as old, and had a mileage reading of almost 7,000 miles less. Obviously, I could not complete a deal with this other Honda dealer, because I felt insulted by the trade-in offer, which was far below a fair value. More
by barney2nd
Employees Worked With
Fred Homer and Megan Shelley - both a credit to your dealership.
June 15, 2015
Painless Process I needed a new car with no bells and whistles. Ryan didn't try to upsell me even once. No pressure. In and out. One more word. Seriously? I needed a new car with no bells and whistles. Ryan didn't try to upsell me even once. No pressure. In and out. One more word. Seriously? More
by Don't Spam my Email
Employees Worked With
Ryan Hansen
June 10, 2015
Best car dealership experience I've ever had! The customer service from the everyone from the minute I got there was GREAT! The awesome Service team was friendly and treated me with respect. The q The customer service from the everyone from the minute I got there was GREAT! The awesome Service team was friendly and treated me with respect. The quick repair time and the friendly cashier girls made my day! All of this is just another reason I will soon be buying a car from Brilliance! More
by honda4life
Employees Worked With
Service team, a nice mechanic, cashier girls.
