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Brilliance Subaru - Service Center

Elgin, IL

4.9
243 Reviews

243 Reviews of Brilliance Subaru - Service Center

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February 07, 2018

Best dealership experience ever. I've been going to dealerships for over 38 years and Brilliance Subaru service is one of the best experiences I've ever had. They always do a very go More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
February 02, 2018

Brilliance, takes care of their customers When it comes to service you are in and out, Brilliance understands the customers busy schedule. They also check service milage to make sure your on t More

by Mr. Forrester2015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris my salesman always stops over to make sure I am being taken care of
January 24, 2018

Good service Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs a More

by RichardB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
January 18, 2018

Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc More

by C.Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
January 06, 2018

Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 21, 2017

Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More

by Laura Landseadal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
December 19, 2017

Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak More

by Chas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
October 07, 2017

recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the More

by car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Adam
October 06, 2017

Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More

by Jim.happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicw Manager, service man nad cahier
September 23, 2017

Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More

by Deby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Adam.
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