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Brinson Ford of Athens
Athens, TX
720 Reviews
Family owned and operated since 1992, Brinson Auto Group is dedicated to providing a fun, hassle free buying experience and excellent customer satisfaction. We maintain a positive and productive work environment and we conduct business in a way that promotes the highest principles of integrity and ethical behavior.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
December 12, 2023
Dishonest, requested a breakdown of the high fees (4 times in person, once by email) and was told a lie about they were, repeatedly. Those fees were never disclosed while with the salesman or the finan times in person, once by email) and was told a lie about they were, repeatedly. Those fees were never disclosed while with the salesman or the finance manager. When I later found out, I called and pressed the salesman (Stephen Mathews) why he lied repeatedly. He nervously explained that he was doing as instructed by his manager, Richard Dunkerson. Mr. Dunkerson apparently teaches he new salesmen how to mislead, and lie. More
by donmyoung
Employees Worked With
Stephen Mathews
Helpful December 11, 2023
Knowledgeable and Efficient service. The people were friendly and helpful. I found what I was looking for and purchased it The people were friendly and helpful. I found what I was looking for and purchased it More
by jmcash
Employees Worked With
November 28, 2023
My overall experience was great! Everything went smooth from trading in my 2020 Ford explorer to walking out in a brand new one. Only hiccup was computer issues at the end, which hap Everything went smooth from trading in my 2020 Ford explorer to walking out in a brand new one. Only hiccup was computer issues at the end, which happens with technology sometimes. Josh James was great at making sure I got what I wanted, he even helped with entertaining the kiddos. More
by Kkelsay89
November 16, 2023
Aubrey was awesome and made buying from a dealer so much better than expected. Took my car back in for a new door handle and gave me a loaner and was quick and professional. better than expected. Took my car back in for a new door handle and gave me a loaner and was quick and professional. More
by cjowhit04
November 14, 2023
Great customer service and ease of purchasing! Very pleased with vehicle that was purchased and would definitely go back. Very pleased with vehicle that was purchased and would definitely go back. More
by shauntaln04
Employees Worked With
November 13, 2023
They were very quick to take care of all of my questions and actually stayed later to finalize my deal. My truck was everything I was looking for excellent customer service. and actually stayed later to finalize my deal. My truck was everything I was looking for excellent customer service. More
by peaceman1972
Employees Worked With
November 09, 2023
Alanzo did a super job taking care of us and helping us get into a new truck get into a new truck More
by Leather@1
Employees Worked With
October 23, 2023
My experience with the salesman and the sales crew was very well perceived they went above their duty to make me happy. We left with the automobile the truck and everything is OK. I hope they enjoyed my e very well perceived they went above their duty to make me happy. We left with the automobile the truck and everything is OK. I hope they enjoyed my experience as much as I did. Thank you. More
by dozerbob
October 23, 2023
Great dealership to work with. Made the process very easy for us. Josh was easy to work with! Made the process very easy for us. Josh was easy to work with! More
by K Blackmon
Employees Worked With
