Bristol Auto Mall

Relaxed, Friendly, Accomodating After an auto accident I went looking online for a new car and found one I liked at Bristol Auto Mall. I arranged to go see it but didn't really feel After an auto accident I went looking online for a new car and found one I liked at Bristol Auto Mall. I arranged to go see it but didn't really feel it was the right one. Bobby looked at my parameters and showed me multiple other cars within them. He happily answered all my many questions (as well as my mother's at a later date). I didn't feel at all pressured to buy, it seemed like they really just wanted to help me find what I wanted. I ended up purchasing a 2011 Mazda hatchback, super cute and in really good shape. There were some hang ups with the title (which was in fact the previous owner's fault and in no way the dealer's) but they did so much extra to work it out for me. I've been in touch with Bobby multiple times since purchasing the car, he always answers my calls and is incredibly pleasant and helpful. I will likely buy from them again in the future. More

Great overall service Overall easy car buying experience, efficient staff, fair price for vehicle purchase. Bristol employees work with you and do not pressure you in any w Overall easy car buying experience, efficient staff, fair price for vehicle purchase. Bristol employees work with you and do not pressure you in any way. More

Got a decent deal! It has been a great experience getting a car from these wonderful guys at Bristol Auto mall. Look forward to do more business with them in the future It has been a great experience getting a car from these wonderful guys at Bristol Auto mall. Look forward to do more business with them in the future.. The price was not the best but they did finance the car for me no other dealer could! More

SCAMMERS!!!! THIS PLACE IS HORRIBLE DO NOT BUY!!!!!!!!!!!! Purchased my vehicle Saturday night and it is Monday morning now that a check engine light illuminates. THIS PLACE IS HORRIBLE DO NOT BUY!!!!!!!!!!!! Purchased my vehicle Saturday night and it is Monday morning now that a check engine light illuminates. I go to get the codes read and it says BOTH of the catalytic converters need to be replaced when I was told nothing was wrong with the vehicle. I called and the guy that was an xxxxxxx from the start Dimitri said "because I got a discount on the vehicle and did not pay asking price that I did not get 3 month warranty nothing he can do. The vehicle was fine when I bought it." So in 2 days I ruined both my converters or are they the scammers? Will never use again and hopefully no one else does either. Horrible service and employees. More

Helpful salesman I wasn't set on an exact vehicle when I entered the dealership, but Ken listened to my needs and showed me several options. Overall great experience! I wasn't set on an exact vehicle when I entered the dealership, but Ken listened to my needs and showed me several options. Overall great experience!! More

Great plAce They hooked it up. Great cars at great prices. Friendly salesman. Not pushy. They'll do what they can to help you out. Recommend to anyon They hooked it up. Great cars at great prices. Friendly salesman. Not pushy. They'll do what they can to help you out. Recommend to anyone. More

Great Dealership! High Quality Cars! Very Happy ! I bought Audi Q7 2010 from Paul! He was very helpful! Financing was easy. Everything was done in less then 45 minutes and I was on the road! I bought Audi Q7 2010 from Paul! He was very helpful! Financing was easy. Everything was done in less then 45 minutes and I was on the road! More

Great dealeship. Awsome guys. Bought 2012 Audi A8 from these guys. Very happy with my purchase. Paul was amasing and helpful. We have been helped within less than an hour. Very rco Bought 2012 Audi A8 from these guys. Very happy with my purchase. Paul was amasing and helpful. We have been helped within less than an hour. Very rcommend. More

Very honest! Good quality cars! Great customer service! Purchased my first car from Bristol Auto Mall! Really happy with my vehicle! 2007 Nissan Altima. Paul helped me to get a finance for this car as a Purchased my first car from Bristol Auto Mall! Really happy with my vehicle! 2007 Nissan Altima. Paul helped me to get a finance for this car as a first time buyer! Highly recommended to everyone! More

Liars In Sept. of 2015, I found Bristol Auto Mall on the internet as I was looking for a specific car. I dealt with both Dimitri and Paul. I found make and In Sept. of 2015, I found Bristol Auto Mall on the internet as I was looking for a specific car. I dealt with both Dimitri and Paul. I found make and model I wanted and ultimately bought t he car based on their telling me the car was cosmetically and mechanically sound. I explained I had NEVER bought a car in my life sight unseen but based on their seemingly honest response to my questions, it seemed they were honest and reliable. I explained I was a retired 86 year old disabled veteran with little money to spend but I needed transportation. I was again assured this was a good deal. I also had to pay $300.00 to have the vehicle shipped to me. Well, it got here, was unloaded, and when I got in the car to drive it down the driveway, the check engine light came on. The air bag light also came on. I parked the car and got in it a few hours later and the battery was dead. I called triple A next morning and purchased a new battery for $118.00. I drove to a mechanic and they did a diagnostic check on it. 5 codes came up. 3 on the engine and one on throttle body and one on timing. They sent me 2 coils and an oxygen sensor (which also showedd bad) and I had installed at my expense. While at it, they also had to reolace the serpentine belt. In all, I spend $800.00 more. The engine lite was now off, but air bag lite stayed on. A few days later, engine lite came back on and I again had it anylized. To my dismay, now they wanted $3800.00 to repair. I only paid $3900.00 for the car plus shipping. I traded the car this week and got a decent deal, but I lost everything else. My trade in value was next to nothing for a car I actually owned for a matter of days as I was unable to drive it. Dimitre refused to do anything for me saying it was a 2004 vehicle and sold as is. A lesson well learned. These people are absolute CROOKS and HEARTLESS. Run as fast as you can away from these people. They belong in Jail! Hank . More