Brondes Ford Toledo - Service Center

New Battery I bought a new battery just to be safe as it replaced the original one( (2014) and my AAA advised that my old one was bad, although you told me that I bought a new battery just to be safe as it replaced the original one( (2014) and my AAA advised that my old one was bad, although you told me that it was good. Just to be safe, since the majority of my ""trips" are short. Your service was quick even though I did not have an appointment. I really appreciate your help. More

60k mile service Great service, the work was done in a timely manner, everything that was requested was completed correctly. I received/ my car back clean and the cu Great service, the work was done in a timely manner, everything that was requested was completed correctly. I received/ my car back clean and the customer service was great More

Great Service Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil change and truck wash. Great job. More

Oil change Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numero Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numerous spots of the hood because ford utilizing aluminum hood. I've had car in once and had hood repainted under warranty due to paint bubbling at 20000 miles. Guy blew me off like I didnt know what I was talking about and didnt have time to listen to me and this seriously turned me off. I believe if I was in his place I would have asked A. Is your car under warranty, and if yes, let's go consult with sales or warranty claims to see if it was in fact a fault by ford and how we could fix the situation to insure I left a happy customer. More

Outstanding Service Problem with my car. Jordan was awesome and kind and went the extra mile to make a satisfied customer. Made me feel like my business was important to Problem with my car. Jordan was awesome and kind and went the extra mile to make a satisfied customer. Made me feel like my business was important to them and they want a customer for life. More

I wouldn’t recommend this place I was in a car accident on Oct 30th it wasn’t my fault. I got rear ended. The other drivers insurance company took my car to Brondes for the repairs. I was in a car accident on Oct 30th it wasn’t my fault. I got rear ended. The other drivers insurance company took my car to Brondes for the repairs. The back end needed all replaced. They told me 3 different times that my vehicle would be ready that day when I called and it never was, they would find something else wrong, which really it wasn’t something new because the reason I needed it towed was because my seatbelts weee Locke’s so I couldn’t drive it but they didn’t realize that until the final inspection? That could of been fixed while they were waiting for the parts for the rearend. Ugh!!! I would have to call them. On a Monday they said it would be ready that day I didn’t hear from them til Weds and that was when I called them!!! I needed up waiting 4 weeks and 3 days for my car to be fixed ! Their communication is not the greatest!!! I would never recommend this dealership to anyone!!! More

Outstanding Service Department Experience Recently I learned of a recall on my Focus and made an appointment. It was my first time at the Brondes Service Department. Jim Durliat greeted me a Recently I learned of a recall on my Focus and made an appointment. It was my first time at the Brondes Service Department. Jim Durliat greeted me and took note of an added concern regarding one of my tires. He called me when my car was ready and made arrangements for the shuttle to pick me up. The tire concern was checked and remedied. And Jim went the extra mile when he found and returned to me a shaggy black fur scarf I had unintentionally left that morning. Pleased with the entire experience...loved leaving with a clean car! More

the best all around the workers from top to bottom are the best, Jeffrey Barns who sold me my truck gave me first rate service. I have had two recalls fixed and both tim the workers from top to bottom are the best, Jeffrey Barns who sold me my truck gave me first rate service. I have had two recalls fixed and both times I was pleased with my service consultants and the service I received. when having my oil changed the men that have waited on me did a great job, even the man that parked my truck was so friendly to me, he seemed to love his job. More

Had service done on my lease then bought it out. I bought out my lease. First time I have done that and I was very happy with the lady who did the paperwork for me. I bought out my lease. First time I have done that and I was very happy with the lady who did the paperwork for me. More

Recall Very quick service. Great people to work with. I always recommend this dealership. Service is always easy to get. It's a comfortable atmosphere. Than Very quick service. Great people to work with. I always recommend this dealership. Service is always easy to get. It's a comfortable atmosphere. Thanks More