Brondes Ford Toledo - Service Center

excellant service in every respect Jordan was exceptional. He made me his number one concern. He went above and beyond to get me in for service as I was on a tight schedule. The service Jordan was exceptional. He made me his number one concern. He went above and beyond to get me in for service as I was on a tight schedule. The service was up to Brondes best and I have all faith that my car is in good hands. Thanks again Jordan and the service dept. Randy Reed More

Terrible customer svc from the svc dept Andy was extremely rude, sarcastic, arrogant and completely unconcerned with our car issues. Additionally, he could not demonstrate how to use the ca Andy was extremely rude, sarcastic, arrogant and completely unconcerned with our car issues. Additionally, he could not demonstrate how to use the car starter we had just paid $700 to have installed. We are a Ford family with several retirees and former employees. Until now, we have done all of our business with Brondes, and have been very satisfied. Your employees have always exceeded our expectations. As a result of our experience with Andy, we did take our business elsewhere and bought a new vehicle from another Ford dealership over the weekend. More

Quick Lane service On a scale of 1-10 (10 being Excellent) my adviser was a 15. He sincere and knew what he was talking about. I think he is the best adviser I have ever On a scale of 1-10 (10 being Excellent) my adviser was a 15. He sincere and knew what he was talking about. I think he is the best adviser I have ever dealt with. More

great again! very professional.easy to do on line appointment.great reminders both text and on line.fast,courtesious service .great staff.have always taken great very professional.easy to do on line appointment.great reminders both text and on line.fast,courtesious service .great staff.have always taken great care of my car and me More

Crazy friendly staff!! I showed up for an oil change on 8/31/18, 20 minutes before they closed for the Labor Day holiday weekend. There's not doubt that the staff were exci I showed up for an oil change on 8/31/18, 20 minutes before they closed for the Labor Day holiday weekend. There's not doubt that the staff were excited about getting finished so they could start their long weekend. However, they treated me like I was their most important customer and were very welcoming. I never worry about trying to be sold a bill of goods/repairs my car doesn't need and I completely trust that they look out for my best interest. I can't say enough about the staff there....they are just outstanding!! More

First warranty repair Driver side wiper motor replaced as needed and without problem. Cannot find the name of the actual service technician but was most impressed that the Driver side wiper motor replaced as needed and without problem. Cannot find the name of the actual service technician but was most impressed that the Service Manager sent himself to pick me up after repair was done because all other shuttle drivers were busy. More

Great fast service Dealer met expectations on work performed and price charged. Would recommend dealer service department to anyone. Brondes provides excellent servic Dealer met expectations on work performed and price charged. Would recommend dealer service department to anyone. Brondes provides excellent service to customers. World class dealership. More

I am happy with every thing I like the service Department. Every one was nice to me. Yes I will be back. The price of every thing that I had done was very reasonable. I like the service Department. Every one was nice to me. Yes I will be back. The price of every thing that I had done was very reasonable. More

Great Dealer, Great Service I recently had some body work done on my elderly car. It turned out perfect! I've used their shop several times & always satisfied. Also got all my I recently had some body work done on my elderly car. It turned out perfect! I've used their shop several times & always satisfied. Also got all my cars from them over the years (from 22 to 76 years) & would buy a new sedan again IF THEY STILL MADE THEM. I'll have to look for a used Ford brand sedan. More

Honest dealership My car is 14 years old(only 80,000 miles). Many dealerships or car repair businesses would recommend many things to be replaced, just based on age , w My car is 14 years old(only 80,000 miles). Many dealerships or car repair businesses would recommend many things to be replaced, just based on age , whether it needed it or not. Lou was great, they only fixed the problem and gave me a heads up on some future work that may be needed in a few years if i still own the car. Highly recommend. More