Brondes Ford Toledo - Service Center

Friendly and courteous The service advisor was friendly, knowledgeable and prompt. I only needed an oil change, so it didn't take long, to get me set up for the service I ne The service advisor was friendly, knowledgeable and prompt. I only needed an oil change, so it didn't take long, to get me set up for the service I needed. They asked if I was dropping off the car or waiting? I said I was dropping it off and wasn't in a rush to have it done too soon. The car was done before the time that was given to me and I was very surprised, to have it back so quickly. Thanks for a job well done ! More

Detailed ! Excellent care! Good customer service! Kept me informed and the dealership looks great ! Quick Lane did a great job ! They even wash my Truck ! Excellent care! Good customer service! Kept me informed and the dealership looks great ! Quick Lane did a great job ! They even wash my Truck ! Thank You ! More

Amazing Place for Top Service I was heading to Sault Ste. Marie when my 2015 F150 pulling my trailer lost power and began to vibrate at low end speed. I noticed the check engine I was heading to Sault Ste. Marie when my 2015 F150 pulling my trailer lost power and began to vibrate at low end speed. I noticed the check engine light was blinking and by the grace of God I took the first exit which led us to Brondes Ford dealer ship. I can't begin to tell you the thoughts that ran thru my mind as we looked for the dealership. Surely they can't fix this and I'll have to sleep in my camper or maybe rent a vehicle that can pull my 9209 pound beast or call your friends your not going to make it. Anyway we walked up to the service desk where Jason Krajcar asked us how he could help us. I described the problem and he asked us to unhook the camper in the lot and bring the truck around so his service person could look at it. We did that Jason also recommended a restaurant across the street that was just what two concerned ppl needed. He took our phone number and we crossed the street. After we had finished lunch we returned to the fantastic news that they had found the problem it was the # 4 wire that shorted out and they had the part in stock and the truck would be ready in 10 minutes. I had been wanting to rotate my tires so I asked if he could take care of that and he picked up his phone and requested tire rotation. In another 15 minutes the truck was ready to roll. I can not tell you enough how surprised I was as well as astonished at the level of service friendliness and true concern displayed by Jason. I live in Sunbury Ohio I was a good three hours from home but I can tell you this when I need a new truck because of the way Jason took care of us I will travel to Toledo to Brondes to make that purchase 😊 I guess you could say I'm one happy customer 😊 More

Love Brondes Service I will only take my car to these guys! The service department is the reason I continue to buy my cars from Brondes and continue to buy Fords! I enjo I will only take my car to these guys! The service department is the reason I continue to buy my cars from Brondes and continue to buy Fords! I enjoy the way the workers have fun while working too ... it's always a million laughs coming for a visit! More

Service experience Jim in service department was very professional and helpful. He was very knowledge too. Shop was clean and organized. I was driven home and picked ba Jim in service department was very professional and helpful. He was very knowledge too. Shop was clean and organized. I was driven home and picked back up the following day on time. More

Great job I called to see how busy they were, I was told it would be about an hour. Sure enough right on the money, even replaced my wiper blades. I called to see how busy they were, I was told it would be about an hour. Sure enough right on the money, even replaced my wiper blades. More

No Thank You !!! I've been a Brondes customer going on 30 Years, Great Service Department. I always have been treated with respect, would recommend to the staff to an I've been a Brondes customer going on 30 Years, Great Service Department. I always have been treated with respect, would recommend to the staff to anyone. More

Very timely and professional Comfy waiting area, very thorough service. Will be a long time customer. Can't wait till the aluminum super duty's come out. Thank you. Comfy waiting area, very thorough service. Will be a long time customer. Can't wait till the aluminum super duty's come out. Thank you. More

Oil change I always know I get quick serivice and never have to make appointment. Thats good for me. I will continue to come to Brondes to service my car. I always know I get quick serivice and never have to make appointment. Thats good for me. I will continue to come to Brondes to service my car. More

Very good service and courtesy at the service desk! Excellent service at a great price. Plus, the service rep explained things very clearly and was extremely courteous. Warned of potential issues in a n Excellent service at a great price. Plus, the service rep explained things very clearly and was extremely courteous. Warned of potential issues in a non "up sell" manner. Car was brought in for a 45k check plus in prep for a long trip. Car ran very smoothly. More