Back

Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

Sort by
May 11, 2022

Everyone who works there was very polite and kind. Shoutout to Latoya she is a total sweetheart. More

by Karla Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Bronx Honda responded

Thank you so much for the shout-out to Latoya, we are very lucky to have her here! Let us know if you ever need anything. --Marcie

May 10, 2022

Your service is very good I hope next we work more together thank you so much for helping More

by Majedabegum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Bronx Honda responded

Thank you so much, we are always here to discuss your car's maintenance needs with you and any other concerns you might have! We hope to see you again soon! --Marcie

May 09, 2022

Service advisor, Laytoya Thompson was excellent in reaccepting my vehicle for the service not corrected and having it corrected and completed in a day. More

by ELNORRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon! --Marcie

May 08, 2022

The agent was assertive, helpful and caring. It took a week, but it was relatively easy. More

by kikaha.calder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon! --Marcie

May 08, 2022

Is ok good but sometimes waiting too much time ! I like Bronx Honda services . Thank you . More

by subhashpurnima13
Customer Service
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Bronx Honda responded

Thank you for the feedback, it means a lot to us. We hope to see you again soon! --Marcie

May 07, 2022

Very unprofessional and no concerns on the customers . Never will recommend and friends or family to this service center. More

by SANTOSMICHAEL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so we can discuss what happened at your recent visit that caused you to write this review. --Marcie

May 07, 2022

They worked super fast and the workers were extremely nice and friendly, would definitely return for service More

by christian.ramirez28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon! --Marcie

May 06, 2022

Last 3times I went there for same issue they can’t fixed the problem. 4th time general manager John Ross take care of my car now all problems are solved. Thanks John Ross More

by SUMONNY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Oct 08, 2022 -

Bronx Honda responded

Thank you very much for the valuable feedback, we hope to see you again soon! --Marcie

May 06, 2022

Horrible experience the lack care for your vehicle is tremendous they scratch my car during service and then wanted to blame me for it for a simple service I was there for 4 hour customer care lack profe More

by OSCAR.SCROGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
May 06, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can pull up the photos we took of your car when it was first dropped off, and also pull up security camera footage. Thank you. --Marcie

May 06, 2022

Takes good care of your car and appointments are on time with attention to customers More

by rmartinez.electric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
103
...