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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews

2,806 Reviews of Bronx Honda - Service Center

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March 15, 2022

It was great they did a gd job no complaints from me @ allmy oil change was amazing!! More

by angelrosado521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon for the next oil change! --Marcie

March 12, 2022

The people are wonderful in service area but the lead mechanic Donald is a very unpleasant guy, Does not really try to help. More

by delialopez721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Mar 12, 2022 -

Bronx Honda responded

Hi Ms. Lopez, I'm so glad that we were able to resolve everything today for you, and I hope you and your family have a great trip! I really appreciate your patience this afternoon, and I hope you email me the next time you are in the neighborhood. All the best, Marcie

March 12, 2022

They took care of me and my car , and I was very satisfied. My rims came out great More

by htorres2111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Mar 12, 2022 -

Bronx Honda responded

Thank you so much! --Marcie

March 12, 2022

Professional staff. Staff Provided regular updates Mr Victor always polite n informative My concerns were acknowledged & options were offered. Professional & pol More

by GUZZY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parking lot staff, sorry don’t know names.
Oct 08, 2022 -

Bronx Honda responded

Thank you very much, we hope to see you again soon! Victor is now a manager! --Marcie

March 12, 2022

The Customer Service Latoya handled my issue in a timely manner and got the mechanic to repair in a timely fashion. Thank You. More

by Yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Bronx Honda responded

Thank you very much! And thank you for the shout-out to Latoya! --Marcie

March 11, 2022

Visited Bronx Honda Service department for the first time yesterday and was greeted with the customer service you would expect from a 5 STAR HOTEL. The valet was polite and I appreciate the thoroughness of t More

by jonathanpmarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Bronx Honda responded

On behalf of all of us at Bronx Honda, thank you so much for sharing your great experience, We work hard to exceed your expectations, so your kind words really mean a lot to us! Please let us know if you ever need anything. All the best, Marcie

March 10, 2022

Although I had to wait awhile before they let me in but rest of it like breeze. More

by FARID30341
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Mar 12, 2022 -

Bronx Honda responded

Thank you very much! --Marcie

March 10, 2022

Best Honda dealership in the Bronx and best advisor I have been with. She is the best one. More

by RAHED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda and Latoya, we are very grateful to you! Please let us know if you ever need anything. All the best, Marcie

March 10, 2022

While this location is busy as can be, the staff goes above and beyond to provide organized service. Everyone is willing to answer questions and guide you as needed. More

by YIANNA704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Bronx Honda responded

Thank you so much for the great feedback, we appreciate you! -Marcie

March 09, 2022

Premises was very dirty. Outside staff was very friendly. Inside staff acted like I was doing them a favor by being there. No organization, I waited 45 minutes past the 2 hou More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato
Mar 09, 2022 -

James responded

Poor customer service

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