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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews
Call Service Center (718) 892-3300

2,806 Reviews of Bronx Honda - Service Center

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March 07, 2022

Went in to repair headlight. Connect to headlight done incorrect. Had to Returned for service More

by MARTINEZ.ORLANDO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato
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Mar 08, 2022 -

Bronx Honda responded

I apologize for the inconvenience you experienced, and I hope your low-beams are now functioning properly. We value your feedback, and I hope you will give us another opportunity to earn your business. All the best, Marcie

March 06, 2022

Great service very friendly I was able to ask them everything that I needed to know and other stuff that I wanted to know about my car More

by genia168em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
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Mar 06, 2022 -

Bronx Honda responded

Thank you so much for the great feedback. We work very hard to provide excellent customer service as well as technical expertise and competitive pricing! We hope to see you again soon! --Marcie

March 06, 2022

the service has been very poor, on the phone are presented very badly, very rude, More

by MARKU.MHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Other Employees : Jason Castanon, JESSICA MATTSON
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March 05, 2022

From the first time I visited the Honda dealership, I feel satisfied with the service and the customer services. Thank you so much. God bless you alls. More

by AUSTRIA.CMELLAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Bronx Honda responded

Thank you for your loyalty to Bronx Honda, it means so much to all of us! Please refer your friends, and let us know if you ever need anything! All the best, Marcie

March 05, 2022

The staff was very nice and I was really satisfied with the service and will be returning. More

by Yramos646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Bronx Honda responded

Thank you for your loyalty to Bronx Honda, we look forward to seeing you again soon! --Marcie

March 05, 2022

Everyone is nice and friendly. The customer waiting area is clean. Like by appoinments only. More

by everytiger34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! All the best, Marcie

March 05, 2022

Fast service and good customer service victor is great with a lots of options to give you More

by francis3b1g
Recommend Dealer
Yes
Employees Worked With
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaity Chan-Ramos
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Mar 12, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! And thank you for the shout-out to Victor! --Marcie

March 04, 2022

Service was courteous but could have used a follow up call to alert about status More

by TYBRANDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Bronx Honda responded

Thank you for the important feedback. I will look into what happened and speak with our service manager. We always try to call or text our customers to keep them updated. I appreciate your business! --Marcie

March 04, 2022

Very poor service . They charge you even without not completing a job . Just verify yourself, don’t need to rely on my review . More

by sazam.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It’s nothing about some one , total service is bad . , Christina Donato
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March 04, 2022

I like the service they take the car but I would love for them to add same day service. That would be wonderful More

by ushers_chagrin_0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Report | Print
Mar 04, 2022 -

Bronx Honda responded

Hi, we appreciate your feedback, it means a lot to us, and we thank you for supporting Bronx Honda! We always try to return our customers' cars as quickly as the situation permits, and whenever possible, it is the sane day as drop off. When we have to order parts, or perform a complicated diagnostic, we require additional time, but we are always mindful of the fact that you want your car back asap! We hope to see you again! --Marcie

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