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Bronx Honda - Service Center

Bronx, NY

4.2
2,820 Reviews

2,820 Reviews of Bronx Honda - Service Center

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November 09, 2021

Victor provided me with exceptional service! Car was serviced quickly and my car was in perfect condition after leaving Bronx Honda. More

by Alisen48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda, and for the great feedback about Victor, we appreciate you! We hope to see you again soon! --Marcie

November 09, 2021

Great service at this location. Great assistance by both John and Latoya. Thank you both very much and all team. More

by suidagarunja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Latoya Thompson
Nov 10, 2021 -

Bronx Honda responded

Thank you so much, we are very lucky to have John as our service manager! And Latoya is a terrific service advisor! We appreciate you! --Marcie

November 09, 2021

came to the service side Bronx Honda on Zegera after came to the service side Bronx Honda on Zegera after making an appointment to replace my battery. This was the first time I came to this Honda so I d More

by Cp1012001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Nov 09, 2021 -

Bronx Honda responded

I am very sorry you had such an unpleasant experience. Please email me at marcie@bronxhonda.com so I can look into what happened. I hope you will give us another opportuniy to earn your business, I can meet you at Zerega and introduce myself. I really appreciate the shout-out to Nanci, she is amazing! I really hope you will give us another chance, we are much better than that! --Marcie

November 08, 2021

Communication is terrible. Claimed my issues were resolved and my car came back worse. Horrible! More

by D_MAYNARD85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latoya Thompson
November 08, 2021

Bronx Honda service center had great experience. Service provider Yesenia was very helpful, friendly and provided me with reference calls during my service time. I was pleased with the Service performed by More

by Apskee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Nov 11, 2021 -

Bronx Honda responded

It was our pleasure! Thank you so much for your loyalty to Bronx Honda, we are very grateful! --Marcie

November 07, 2021

Amazing 👏 🙀 😯 They do a great job no issues. No worries, no worries no worries.Thankd More

by GLORIA.109@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Nov 09, 2021 -

Bronx Honda responded

Thank you so much, Bronx Honda customers are the best!!! --Marcie

November 07, 2021

Parts department OK. Appointment schedule was a disappointing experience. Had left door lock problem two months. No resolution to date. More

by ito7418
Customer Service
Recommend Dealer
No
Employees Worked With
Latoya Thompson
November 07, 2021

Te, I liked how you fix my car, so I recomendé honda to all my fiends More

by NINIVE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato, Latoya Thompson
Nov 09, 2021 -

Bronx Honda responded

Thank you for supporting Bronx Honda! All the best, Marcie

November 06, 2021

I didn't like they called saying the car was ready but it wasn't they made spent unnecessary money on uber also they kept my car for two days for something very simple More

by hbarranco79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
November 06, 2021

They treated me very good.thank you for having me as a customer..my next car will be a honda. More

by O.EUGENE0317
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
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