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Bronx Honda - Service Center

Bronx, NY

4.2
2,822 Reviews
Call Service Center (718) 892-3300

2,822 Reviews of Bronx Honda - Service Center

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October 24, 2021

Long time waiting I had to go two times to have my vehicle ready I had to buy the front tires because they didn’t do the alignment right at the first time More

by matias77787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2021

Thank you always for your excellent customer service and kindness! Thank you! Thank you always! More

by MORALES1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Bronx Honda responded

You are very welcome! It is an honor to count you among our wonderful, loyal customers! --Marcie

October 23, 2021

Good service , very friendly and professional and as soon as they finished with the Van they called me and let me know More

by MARFCO.77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Oct 26, 2021 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda -- enjoy your van and let us know if you need anything!!! --Marcie

October 23, 2021

Only got a 1 because yesina at the service Is Excellent! The delays and service need suoer improvement More

by Mrrayfigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
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October 23, 2021

Pleasant, Fast, & Efficient service. Everything my CRV needed was corrected. Now I have nothing to worry about moving forward. More

by CLSANTOS926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Oct 26, 2021 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we are always here for you! Enjoy your CR-V, we wish you safe travels! --Marcie

October 22, 2021

If all your employees, including in parts would be like Yesenia you would have the best service in the world. Her professionalism, attention to detail and explanations are superb. More

by RonnyP31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Oct 26, 2021 -

Bronx Honda responded

Thank you so much for your feedback, we are very proud of our entire service advisor team at Bronx Honda, and we are very lucky to have Yesenia as an important part of the team! --Marcie

October 22, 2021

They seriously need to improve their customer service skills. Customer is always wrong. Poor etiquette. More

by Aidida
Recommend Dealer
No
Employees Worked With
Christina Donato
Report | Print
October 22, 2021

I really like the way Honda do my car service. I will recommend my friend to you. More

by PHILLIPPEJOSETTW12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Oct 26, 2021 -

Bronx Honda responded

We appreciate you! Thank you so much! --Marcie

October 22, 2021

Very good service and attention all personal staff in this location, the area wringing is more confortable More

by Bocanuge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Oct 26, 2021 -

Bronx Honda responded

Thank you for being a loyal customer, everyone at Bronx Honda is very appreciative! Let us know if you ever need anything, and stay safe! --Marcie

October 22, 2021

The wait was long but the car was ready and sitting outside. And when I got it a light was on and the car had to go back in. More

by DAAL4349
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Oct 26, 2021 -

Bronx Honda responded

Thank you for the feedback, please email me at marcie@bronxhonda.com so I can look into what happened. I apologize for the inconvenience. --Marcie

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