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Bronx Honda - Service Center

Bronx, NY

4.2
2,824 Reviews
Call Service Center (718) 892-3300

2,824 Reviews of Bronx Honda - Service Center

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September 29, 2021

Excellent experience with service. People who work there are great, understanding and always egar to help. More

by delialopez721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato, Latoya Thompson
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Sep 30, 2021 -

Bronx Honda responded

We are so very grateful to have your support! Let us know if you ever need anything, we are always here for you. --Marcie

September 29, 2021

They left airbag compartment open based on a recall why I left it there.Then since 9830 in morning I had to wait because they didn’t close it properly More

by ladyliz1567
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christina Donato
Report | Print
Sep 30, 2021 -

Bronx Honda responded

Thank you for the feedback, it is important to us. Please email me at marcie@bronxhonda.com so I can look into what happened. --Marcie

Oct 01, 2021 -

ladyliz1567 responded

The airbag compartment was open , and according to office my car was done less the 1hr befr I got home from the morning I left my car there at 0830 hrs. So I picked up at 430 pm before you closed and they didn’t realize it was left open until I had to bring it around the block and they took it back to the shop. At this point I really hope they did do the recall job on the airbags. It’s a little hard to believe or trust wen you take ur car out from there and see this.

September 29, 2021

Friendly, very nice people who took care of me and the time was short. Special thanks to Latoya who took care of the paperwork. More

by GHARRIS45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Sep 30, 2021 -

Bronx Honda responded

Latoya is terrific, we are lucky to have her! And we are lucky to have you as a great customer! We will always work hard to earn your business in the future. All the best, Marcie

September 29, 2021

Your customer representative are always cheerful and helpful especially Victor. He always take his time with the customer More

by CAMPSL69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda, we are so grateful. And I agree 100%, Victor is the best! --Marcie

September 29, 2021

Service was good workers was professional I would recommend Honda to my friend and family for any maintenance. More

by NEERACHANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Bronx Honda responded

We appreciate you! Thank you for supporting Bronx Honda! --Marcie

September 28, 2021

Yesenia was wonderful to talk to and answered any questions I had throughout the entire process More

by Annelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Sep 30, 2021 -

Bronx Honda responded

I'm so glad you shared your experience with Bronx Honda -- and Yesenia is great! We appreciate you. --Marcie

Oct 04, 2021 -

Annelle responded

Good Morning, yes Yesenia was amazing. Very professional, knowledgeable and extremely helpful. She was very patient with answering all my questions. We definitely need more folks like this around, her warmth toward customers should be spread around office,especially cashier.

September 28, 2021

I came in to have my oil changed and they took all my information and sent me up and it was not a long wait at all. More

by Nacim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Sep 30, 2021 -

Bronx Honda responded

I'm glad you had such a good experience at Bronx Honda -- we are always here for you! --Marcie

September 28, 2021

It was great, Yesenia answered all my questions. She's very knowledgeable, professional and welcoming. More

by ECAMARENA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Sep 30, 2021 -

Bronx Honda responded

Thank you for supporting Bronx Honda -- and I agree 100% about Yesenia, we are lucky to have her! Hope to see you again soon! --Marcie

September 28, 2021

LaToya was pleasant, courteous and efficient. She explained the specifics regarding the visit and explained the findings and asked whether I had snt wuestions or concerns. More

by Arobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Sep 30, 2021 -

Bronx Honda responded

We are so thrilled that you had a great experience at Bronx Honda! And I agree about Latoya, she is wonderful. All the best, Marcie

September 27, 2021

The cashier is unfriendly. This is not my first experience with them. Some services are very expensive. More

by SHULLYEMMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato, Latoya Thompson
Report | Print
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