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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews

2,806 Reviews of Bronx Honda - Service Center

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August 12, 2021

Christina and all the service team were very helpful and courteous.techs were friendly and quick..overall a great experience! I will return for all services. More

by Knightoftheroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 12, 2021 -

Bronx Honda responded

Thank you so much, I will make sure Christina sees your review! We really appreciate your support of Bronx Honda! --Marcie

August 12, 2021

Service was efficient and it might have taken a while but it is understandable because the job needs to done correctly & in the right way. More

by nelzeva
Customer Service
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Bronx Honda responded

We are so grateful to have your support and loyalty! Please email me and let me know the next time you are at Bronx Honda so I can say hello. --Marcie

August 12, 2021

I took my car for repairs and the same issue is happening again. So my repair I had to get done somewhere else. I disappointed More

by dsoto_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

I was attended quickly. And Latoya was very friendly and funny as she attended me. I also received my car quicker than I thought and expected. More

by SCHJJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Bronx Honda responded

Thank you so much, we really appreciate your support of Bronx Honda and Latoya! Please don't hesitate to let us know if you ever need anything. --Marcie

August 12, 2021

Worst experience ever, I bought a 2021 accord 2.0 and it’s malfunctioning, my dashboard is lit up like the 4th of July and after taking it to check out/ fixed I was changed and told that the parts would More

by RICHARDFRANCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

The team was very polite and professional they took care of me quickly with no problems work was performed in a timely manner would definitely return More

by j.delgado713.jd
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indar Atwaroo, Christina Donato
August 12, 2021

When taking my car to Honda and getting the help from Victor has always nice. He is very helpfu and a pleasure. To go to for assistance. He is always willing to help. More

by bealuh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

I was glad to see the team and Latoya is a delight. Very helpful and extremely patient with me. Really appreciate the customer service experience More

by SANTOVIVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

The customer service once in office is excellent. However, it’s hard to speak to anyone on the phone. I have to call over multiple days and leave voicemails. I rarely get a call back regardless of wh More

by TERESESBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Bronx Honda responded

Thank you so much for your feedback, we are constantly trying to improve our customer service, including our phone system. If you ever have trouble reaching us again, please let me know, you can reach me at marcie@bronxhonda.com. --Marcie

August 11, 2021

Victor is absolutely the best to go to. He’s so polite and goes above and beyond to assist. He’s the only one I would go to! More

by VIONETTEMERCADO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Bronx Honda responded

Thank you very much, I agree 100% about Victor! We are very grateful to you for supporting Bronx Honda! --Marcie

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